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  1. Anna

    Resolved This site can’t be reached

    There was an error with the DNS of your account. I have now corrected this. You may need to flush your DNS cache or await its natural refresh before it starts working properly for you.
  2. Anna

    Resolved ip blocked for panel login, false detection

    Once registrations is open you should be able to, though I believe they are still closed off from our migrations. I did help with some troubleshooting the other day and found a few concerns that needed to be addressed before signups are turned on. Hopefully we are close to having it work...
  3. Anna

    Resolved Server time appears to be off (ahead) by 3 to 4 minutes

    Looks like there's a discrepancy of varied degree on all servers, except x12 (that shows the same minute stamp as my computer at least). Will check into this a bit and see to getting it sorted.
  4. Anna

    Resolved The PHP temporary folder is not set in php.ini

    Yeah, right now you can not alter settings in DA, I have alerted head admins to that issue as that part is beyond me. Once one of them sorts out that part of the problem I will be able to take a look at sys_temp_dir, though it could be a related issue actually.
  5. Anna

    Resolved sign in successful but error occurred forwarding sign in & website won't load

    Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...
  6. Anna

    Resolved Receiving an error opening the cPanel and loading site

    Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...
  7. Anna

    Resolved Receiving an error opening the cPanel and loading site

    Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...
  8. Anna

    Resolved Error after successful login and site not loading

    Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...
  9. Anna

    Resolved cPanel Not Redirecting? Account Disabled

    Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...
  10. Anna

    Resolved Receiving an error opening the cPanel and loading site

    Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...
  11. Anna

    Resolved cPanel Not Redirecting? Account Disabled

    Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...
  12. Anna

    Resolved Website Deleted?

    Your account should be restored in a few minutes, I'm running the process now. We never said you could forgo the login requirement, you only needed to login once every 30 days to keep the account alive, you did not login at all after December 16th until today.
  13. Anna

    Resolved Website Deleted?

    The message is still in there due to there still being things left to do. Corona halted some parts of the development, but there will be some changes to the panel and our backend as well (with any luck the new stuff will come alive within a week, I had a chance to take a look and test somethings...
  14. Anna

    Resolved x10Hosting Affiliate Program Credentials Forgotten

    Might be wise to remind Corey.
  15. Anna

    Resolved cant loggin

    Your IP was blocked in the firewall due to: Failed IMAP login Make sure your email client has the right information. I have removed the block.
  16. Anna

    Resolved Error after successful login and site not loading

    Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...
  17. Anna

    Resolved Web site

    Can you please try now? There was a small feature missing from your account.
  18. Anna

    Resolved Cannot reach Admin panel, & Apache is functioning normally is all webpage displays

    Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...
  19. Anna

    Resolved Account reactivation following migration

    Looks like I missed this thread, possibly because you initially posted in someone else's thread. Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to...
  20. Anna

    Resolved Website unreachable

    I have corrected the DNS. You may need to flush your dns cache or await its natural refresh to get the site to load properly.
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