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  1. Anna

    Resolved Apache is functioning normally - Can’t access website

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
  2. Anna

    Resolved Apache is functioning normally - Can’t access website

    I found the problem with the redirect. Someone has gained access to your account and changed the URL of your worpress install (wordpress always redirects to the configured one). I corrected this, but I'd recommend that you go through the plugins, making sure you have properly up to date ones...
  3. Anna

    Resolved Apache is functioning normally - Can’t access website

    The IP is shared, you can't reach your site using the IP. The first issue I have seen is your name servers (or rather the lack of the right ones). It looks like you have set the server address as your only name server, this is incorrect (name servers were not changed during migrations so should...
  4. Anna

    Resolved Apache is functioning normally - Can’t access website

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
  5. Anna

    Resolved Can't open cPanel and website gives message "Apache is functioning normally"

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
  6. Anna

    Resolved Apache is functioning normally

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
  7. Anna

    Resolved Web Site Not Working

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
  8. Anna

    Resolved Can login to x10hosting.com, "Apache is functioning normally", FTP does not work

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
  9. Anna

    Resolved cannot access my accout or my site

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
  10. Anna

    Resolved Cron Jobs post-cPanel to DirectAdmin

    The same command worked fine when the php file was located in public_html as well. Also worth noting is that on free hosting you can only have a cron run every 5 minutes, if you specify shorter, or have several that collide within that time, they may not be executed due to restrictions. There...
  11. Anna

    Resolved Cron Jobs post-cPanel to DirectAdmin

    It might be more efficient to output to a logfile, just append this after the command (after having created the desired logfile) &>> /home/USER/PATH_TO/cronlog.log In its entirety my command looks like: /usr/bin/php -q /home/USER/PATH_TO/FILE.php &>> /home/USER/PATH_TO/cronlog.log I have my...
  12. Anna

    Resolved Uploading a ssl certificate

    Free hosting does not allow the use of SSL fully, so you can not install a certificate with free hosting. If you need to be using SSL, you would need to upgrade to premium hosting, which to my knowledge allows you to upload a certificate, and would also include a free SSL cert with some of the...
  13. Anna

    Resolved can't access to my account

    There is no hosting account associated with the forum account you are posting from. I can see there used to be one though, which was terminated in July last year, after a cancellation request.
  14. Anna

    Resolved can't access to my account

    Please, try now. I made a small adjustment.
  15. Anna

    Resolved Help please. Can not open from cPanel issue...

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
  16. Anna

    Resolved Apache is functioning normally

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
  17. Anna

    Resolved "Apache is functioning normally", Website Blank

    That IP discrepancy would indeed have caused you to get an "Apache is functioning normally" message (that is the default for any domain pointing to a server but not being setup on that server). Right now I see a page with the word "test" written in the top left corner, so I'd say that part is...
  18. Anna

    Resolved Cron Jobs post-cPanel to DirectAdmin

    This should do the trick (that one works on my server at least): /usr/bin/php -q /home/ACCOUNT/domains/DOMAIN/public_html/DIR/_TO_PHP.php
  19. Anna

    Resolved Apache is functioning normally message

    Can you please try now?
  20. Anna

    Resolved Apache is functioning normally

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
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