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I'm fairly sure we don't charge for it, but that you may have had a recurring payment setup (if I'm not all mistaken that was the way most paid upgrades on free hosting was handled at that time). I will give the admin a holler again, including this information. Just for verification purposes...

The IP of your server, x15, is: 198.91.81.15

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. There was no deadline date for the migration to be done, the requirement has always been there in order to keep an account active. We said...

We did say automatic suspensions would not happen during the migrations, we never said that the login requirement would be removed. There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised...

I was able to find and restore the wp-content folder for you. Not sure why it wasn't extracted from the backup in the first place, but it was indeed in the backup archive so it should have been restored along with the rest of your files.

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...

As for the issue with contents, under cPanel you could point an addon domain to any folder, including the public_html folder which held the main domain, essentially making it behave as a parked domain. If you did this with cPanel, you would likely have ended up with the scenario you have now...

I see that you use cloudflare for that domain, and I also see that you have 5 A records, one for each of the hosting servers. This will be a problem, there's only one of the IPs that will actually be able to serve the content, all others will show apache is working properly message as that is...

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...

All illuminated accounts was migrated to x14.x10hosting.com by end of February. Illuminated hasn't been offered for a long time now, my understanding is that all users was grandfathered into keeping the Illuminated plan after the initial 5 year plan and not be removed of the Illuminated server...

Initially we said cutoff for restores would be one week, purge was started on the 4th or March, meaning in reality we should not restore anyone past Sunday 15th, though we extended it a little bit extra, but it was said that the last cutoff date would be on Sunday last (22nd). The restore is...

Your account have now been restored.

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...

Changing the domain name should not affect the database nor the files, those would not be touched in anyway. However as an example I can say that if you have wordpress installed, you would need to update configurations with the new domains as they would automatically try to redirect to the...

If head admin can not do a restore, that would be the case indeed. He's not currently active but should respond in the next few hours (different timezone from me). Free hosting does have a login requirement to keep active, and only logins on the portal (main page) would count when it comes to...

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...

That is indeed the correct way to change the domain, and assuming the domain you wish to change into is free there should be no other steps in regards to the domain being changed. However, if you have any scripts installed that you intend to keep, those may need some alterations to work with...

The IP that you made that post from is not blocked. It is possible that the block was only temporary. If you still have a problem viewing your site or logging in let me know and I'll check further