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Are you missing files in your account? We can sort that from our backups (though that will overwrite everything I believe so if you made any changes you want to keep, download a copy of those files to be sure). If there are missing files that fact in itself can cause issue. The public_html you...

Since your site apparenly use the mysqli extension, that part should not be a problem for any of the newer phpversions so for you 7.2 should work just fine (old scipts might still use the mysql extension which is fully remove with version 7.0 which is why downgrading is a suggestion as it...

I have placed a full backup of your database from before the transfer into the root of your account. Let me know if you need further help applying the backup to your database.

I just gave the mysql server a kick. So should load up again now.

Your account was just re-transferred some hours ago, I have sorted so you should now be able to login. As for the error, there are a few differences with the new server, one being that you are automatically set on php version 7.2, for some scripts it may be needed to switch to a different php...

Which is why the next step after copying was to login to admin using the x10 provided domain to change the settings. That's what will make it work from the new location.

There are more then one server, in your case it is going to remain x13.

Can you please try now? Found your IP in firewall due to too many failed login attempts.

I'm sorry you are experiencing issues, over all service usually is stable, though it is free hosting and not all users are good at writing scripts some are just about learning and may unvoluntarily cause troubles with hogging resources. The issues you had the other day was due to such event...

We had to restart the webserver, it was eating all memory for us. Will keep an eye on it so it doesn't occur again.

We had to restart the webserver, it was eating all memory for us. Will keep an eye on it so it doesn't occur again.

What browser are you using? I use chrome and have no problems seeing your domain, just in case it is a browser related issue (for instance I know with internet explporer DA doesn't work at all)

https is not an option with the new setup. Your site loads fine using http://

Location 1, is your x10 provided domain, while in that you mark all files/folders and click "clipboard". Navigate to location 2 (your custom domain), in the lower right corner of the filemanager window you will find the following dropdown, chose copy files. .

Step 3, 4 and 5 will not be possible until you have added the custom domain. Renaming the folder is not an option, doing so would break the x10provided domain

Some TLD's require that the domain is actually added to the new nameservers before being able to change them at the registrar. You should be able to add the domain in your account without changing nameservers though (wasn't possible with cPanel but after the change it is an option), once you...

I just logged into your account from admin to test that out, and I do get a domain listed when going to wordpress installation in softaculous. Are you still not able to see the domain listed?

There is no cloudflare plugin for DirectAdmin, so the same functionality can not be achieved. For those that had it working since before it should have stayed working provided no changes was made. We can however not guarantee that at this point. Of course, there shouln't be someone elses...

Abuse should always be reoprted to: abuse@x10hosting.com That way it would be dealt with quicker then here on the forums due to that email address being monitored by more people (also from different timezones then me)

Given the error you get I'm curious about what port you have in your client? Normally you'd use port 21.