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I have set your account to the unmetered option, you should see these changes reflected shortly in your account (at worst a few hours wait).

unfortunately not, the username of the account, which is what is the base for the accounts path and mysql can not be changed due to the setup of interacting systems.

Please chose one of them, both are currently available.

If the files for the site was uploaded through ftp rather then "created" through the basic control panel that would explain that I believe. It may be less confusion for you if you switch to the full cPanel theme (labeled cPanel x3) by clicking the link "switch theme" at the top right...

no, you can not.

A terminated account means that it is deleted from the servers in full.

On July 26th it was suspended for inactivity, you should have received an email about this as well as a reminder that it was at risk of happening prior, meaning it was at least 31 days since you last logged into the account portal. 21 days after that it was terminated as being an inactive...

I have set your account to the no-limit option which would give you unlimited space. You should see the changes reflect in your portal shortly.

Can you please try now? I can also see that it appears you have an email change already pending, so a zoho.com address, did you manage to get to the settings after all?

When I go to your account I do see an .htaccess both in public_html and in the folder for your custom domain. The one for your custom domain did however have the wrong permissions set, which would be what caused the error message about being unable to write to .htaccess when you were setting the...

Login to account portal (https://www.x10hosting.com/sso/login), click "Account settings", at the lower left you'll see a link that says "Delete account".

You are right, your client and forum account (they are linked) still exists, the actual hosting account which provides the web space and domain options does NOT.

When you change the name servers to be something other then ours you effectively disable ours from being in use. There may however be a delay before this information is spread world wide, usually no more then a day, but various cache options can cause it to seem longer (you isp might have a...

Moved to the more suitable "Scripts, 3rd Party Apps, and Programming" section.

To get more databases you would have to opt for some kind of paid plan, Prime (you can upgrade to that through the portal) at the least wich doubles the number of databases as well as the number of subdomains you can have. Premium hosting allows for unlimited subdomains and databases. As for...

The password should be the same as you use when logging into these forums, assuming the account you want to change is linked to this forum account. There's no way to get the current password from server as it would be stored in an encryopted form.

I can see a forum account with that username, there's no hosting account attached to it however, and I can not find any hosting account with that username. The e-mail is one under live.unc.edu though.

There were maintenance a few months back where we moved everything to new hardware, it is possible that the images got lost at that point. There should still be backups available from that though so all is not lost. Do you have any idea on what path the images should be stored...

Since it is solved I'll close the thread.

If you have one of the sub domains we offer freely when you sign up, you can't. Otherwise you would change them at the domain registrar if you have a custom domain.