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  1. Anna

    How do I connect a sub-domain hosted elswhere onto x10hosting?

    To be able to set domains as addon, or parked, we actually do require that you set our name servers, if they are not set you will get an error.
  2. Anna

    Can I have multiple users access cPanel for one account?

    There's no way to set different login user/pass for cPanel, and you are not allowed to share it with others. You can set up access through ftp though to the directory the forum will be using, you can set up a maximum 3 ftp accounts on free hosting.
  3. Anna

    My Site isn't working! Please help. No connection to server.

    I see a fresh wordpress blog. If you see something else, please try clearing your browser cache.
  4. Anna

    Account suspended

    That needs updated, it is 21 days that is the correct. I'll ping corey and bryon again about that.
  5. Anna

    Account suspended

    Incorrect information, it is deleted after 21 days, NOT 14 days. Did a lookup based on your forum username, looks like the previous account was terminated on March 6th after having been suspended for 21 days. Last noted suspension was due to inactivity. Once terminated, all data is removed...
  6. Anna

    I'm new

    Far as I know this forum soft does not support having display names.
  7. Anna

    I'm new

    No, the user name can not be changed. The forum username is tied in with a couple other systems as well, so simply changing it here would mess things up in the backend.
  8. Anna

    Need help with WordPress install & wp-config.php

    Correction: Database host should always be localhost (with x10hosting free)
  9. Anna

    Unable to sign up

    Being located in Canada should not be the issue. Do you still see this issue? An admin told me he had sorted an issue out earlier today, and others have reported it is working now.
  10. Anna

    Move domain from premium to free hosting

    There's no automated process to go premium -> free, but it can be done manually with backups
  11. Anna

    Where is Support Forum?

    Because he didnt actually ask for support, just where support section would be, which makes off topic suitable for this thread.
  12. Anna

    Where is Support Forum?

    While technically true, support questions that concerns the account should be posted in the "free hosting" section. Various other parts of the forum offer user to user support regarding programming, third party apps, and some are more for general chatters for instance
  13. Anna

    Signup

    This should be sorted, are you still having problems signing up?
  14. Anna

    Question to admins and moderators

    Generally accounts are terminated 21 days after being suspended.
  15. Anna

    Question to admins and moderators

    If it is a free subdomain that we provide, eventually it will become available once the account is terminated. If it is a custom domain, that would depend on if the owner lets it expire at the registrar or not, we can't give domains away that are not ours.
  16. Anna

    Move domain from premium to free hosting

    Did you add the domain as addon or parked domain in your free account?
  17. Anna

    Xenforo Denied Acces To Mysql

    Did you also add the user to the database with proper privileges?
  18. Anna

    Hosting Account Space Upgrade

    There's no hosting account attached to the forum account you are posting, the request needs to come from the proper forum account (applies to all types of support questions). If you do not know what forum account is attached to the hosting you can see information, and if you wish change the...
  19. Anna

    Please rename my domain

    This has been done, it should be reflected in your account portal shortly. Do note that there may be a short delay before it is fully functional and don't forget to update any scripts you may have to reflect the change.
  20. Anna

    Please answer my question

    Because a too large percentage of the users in past have abused the service, either by violating any US laws (we operate in US, so US laws apply to content on servers), or just not following the ToS. When the number of abusive accounts by far outnumber the legit ones, it is just not possible to...
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