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As you sent in an appeal, you will have to wait until that gets replied to from our abuse team. That would also be the final decission.

The domain has now successfully been set as a parked domain in your account (which makes it point to public_html). Allowing users to set unregistered domains in their account is not something we'd want to be doing as that could lead to some issues.

Seeing that you have one of the domains we provide freely with your account, you would need to use the plugin in cPanel to enable cloudflare, that would automatically set your domain properly.

What happens when you try using it, are you getting any errors?

I just did what you suggested, gave it a kick in the nuts and bolts :) We do listen, but keep in mind that the support staff here do it on voluntary time, and may not be here 24/7

Now that's not gonna help him much as he is NOT on absolut.

Hello, there's no hosting account attached with the forum account you are currently posting from so I can not look your account up. Please use proper forum account for support requests, if you don't know what that is or wish to change it, please log into the portal and go to "Get Support" ->...

You have the option to delete the free hosting account under "Account Settings" in the portal.

We can't make exceptions to the country block. See this thread for more information about why we only allow some countries: http://community.x10hosting.com/threads/country-restrictions.16602 The list is reviewed from time to time and may change to include Italy at some point in the future.

You would need to use a different email from what you have with the hosting account (as that email is used for setting up the forum account you currently have).

There's no actual site on the subdomain mail, it is more there for an easy address to remember for setting up for instance a desktop email client. Webmail is accessed by the use of the port 2096 (mail.techrrival.com:2096 should work for that)

The username is made up from the first 8 characters of the domain name. There's really no option to change the username. If you however have another forum account you can switch which account is linked to your hosting account. The option can be found through your portal at "Get Support" ->...

That would be because the domain has been pointed to an IP not belonging to our servers. According to whois it was pointed to an IP located in India. I have corrected this and your site should start working shortly, if you did not make any changes using the advanced DNS editor in cPanel I...

What address is the generated file suggesting that you should connect on? Does it refuse before asking for credentials?

If you're both at the same desk the school network should not be the cause, you should both be blocked if it was port. What IP do you get when you go to this site: whatsmyip.org just to see if it is the same as the forum logs for your posts. Do you happen to know what server your friend has his...

We would not change the password on any account, and the password should be the same as you use here at the forums. Are you using your email address or the cPanel username when you login to the portal? Both should work, but if you have issues using one of them you could always try the other as a...

The IP you currently post from is NOT in the firewall block with us, so from our side there should not be anything stopping you from accessing your account. Are you both connecting from within the school network? Some schools/workplaces actually block the port cPanel, and thus our portal since...

The account you setup will have a user in the form user@domain.x10.mx, you need to use the full username including @domain.x10.mx. In determining what actually goes wrong it would be very helpful if you pasted the full error you get in your ftp client when trying to connect.

There's no hosting account attached to the forum account you are currently posting from. Please use the proper one for requesting help. If you do not know what the attached forum account is, or wish to change it, please log into the portal and go to "Get Support" -> "Visit Forums". On the pop up...

How long ago did you make the change? There is something called propagation time to consider, usually sorted within a couple hours, but in rare cases it can take longer. On a site that lets you check the propagation it seems only two of the tested locations is aware of the change...