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  1. Anna

    "No Cron Minute Was Specified" Error in Software Installer

    When you go to install magento for instance, there will be a part saying CRON job, by default filled with 3,28,35,47 (which means it is run 3 mins, 28 mins, 35 mins and 47 mins past the hour) in the first field and * * * * for the remaining four fields. That first field would relate to minutes...
  2. Anna

    Http & Ftp Down

    Actually that disk would have nothing to do with the log files of individual users, all user accounts is on a different partition.
  3. Anna

    How to setup a new domain?

    :) great Let us know if you need any further help.
  4. Anna

    How to setup a new domain?

    What you'd want to do is set up a redirect going from the x10host.com domain to your .org domain so your users (and their browsers) become aware of the new domain. What you want here is a 301 redirect (moved permanently). You should be able to set this up under "Redirections" in cPanel. As for...
  5. Anna

    Website Temporarily Disabled

    We would be better capable of helping if you actually posted from the account that is associated with your hosting account, this forum account has no hosting attached at all. If you do not know what the linked forum account is, or wish to change please login to the portal and go to "Get Support"...
  6. Anna

    How to setup a new domain?

    Login to the admin interface of the script you are using (seem to be SMF forum with a portal addon) and make sure that you have it configured for the .org domain instead of the x10host.com domain. I personally have not used SMF so I can't tell how to do it though.
  7. Anna

    How to setup a new domain?

    Clearing browser cache might speed it up as your cache would likely have the wrong information stored (the domain does not exist page), but yes, all looks good so giving it a little time should sort it out. Looks like it works properly from my end now.
  8. Anna

    Cannot access Account Panel; automatically redirected to cPanel after login

    Seem there was a minor issue, if you reload the cpanel page you should now see some account information at the top, which includes a link to get to account settings and support. Support is done here at the forums for the basic free hosting accounts.
  9. Anna

    How to setup a new domain?

    Once you added it to your account, as parked (alias for your main domain) or addon domain (separate site) there's gonna be a small delay before it works fully, the server would need to get itself updated with information such as what content to serve, before this is fully sorted you will be...
  10. Anna

    Creating a new subdomain

    You would not be able to redirect it to that url since the url would not exist. You can add an addon domain, just not create a new, currently non existing one with the addon domain option (as would be the case with the element.fx domain you tried to add), if you for instance would go and create...
  11. Anna

    Creating a new subdomain

    I think that between that you added the first elementfx.com domain as an addon there has been changes made to the setup so that you can't add subdomains of it through cPanel anymore. Probably this was done for security as technically, say you have domain.elementfx.com as your domain, that would...
  12. Anna

    Creating a new subdomain

    At the moment you won't be able to create any more sub domains, your account is already using the full amount of subdomains available in a free account (2 of them). Each addon domain does require a subdomain, which means that since you are using 2 subdomains already, it is not possible to...
  13. Anna

    Can not create a x10 account

    You done fast travel in that case, as the IP you are currently using for posting is not that one, but one located in India. I also see that the account confirmation for your forum account was done from the same IP you currently post from. This leads me to think you tried to bypass the block by...
  14. Anna

    Account Suspended (Please Help)

    Glad it got sorted out. To avoid being suspended for inactivity in the future, remember to log in to the portal at least once every 30 days.
  15. Anna

    Account Suspended (Please Help)

    The email starts with rev....@gmail.com
  16. Anna

    Account Suspended (Please Help)

    I can't tell if the email was ever changed, it is tied with an gmail.com address. The username would be consx102. After noticing the account has been suspended a while and closing in on getting terminated for being inactive, I went ahead and unsuspended the account as that would at least reset...
  17. Anna

    Account Suspended (Please Help)

    The suspension is for inactivity, so you'd need to login to the account portal and unsuspend yourself. If I were to unsuspend yourself, it would be back to suspended within 24 hours unless you do login to the portal for that account. However, the forum account you do post from right now is NOT...
  18. Anna

    Request for UL disk quota

    You would need to remove it indeed, given that you don't have redistribution rights for it, having it on your account instead of linking the official download would actually be a violation of copyrights. Please note that a link any unofficial download source could still cause you issues as by US...
  19. Anna

    Help Please !!

    The account was not suspended for no reason, as I said we would we did contact vBulletin to confirm, they say that the license is not configured for the domain you use it on, which by their standards is the same as an illegal copy, as you can only use the license on the domain it is actually...
  20. Anna

    My Account Was Suspended

    Depends, but usually they are answered within 24 hours. It is holiday season however and most of the people that handle free hosting support are so on a voluntary basis so there could be a little delay given that.
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