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The time it takes for servers to know about the change does vary, so you might need to wait a bit longer before being able to add it. Two hours would be within the normal range of delay before changes are known all around, however it can take as much as 48 hours (rare).

Knowing the domain would help determining the reason for it to fail. How long ago did you change the name servers? Generally there's a small delay before the "world" knows about the changed name servers, until that information actually reached the servers it will still see the domain as using...

Only logging into the portal will count as activity. We do not track if you upload files on ftp, or if anyone visits your site.

Your account has now been upgraded to the unlimited plan.

Hello, I notice that you have an account that has an old, discontinued plan. I can upgrade you to our new plan which has unlimited diskspace, there's however a couple draw backs compared to the plan you are on right now. With the new unlimited plan you would only get a max of 2 addon domains...

Your account has been upgraded to facilitate the unmetered storage.

The majority of the space seem to be taken up by a full backup of your site. I do recommend that you download that to your local computer and remove it from the server. Backups stored on site would not be very useful in the event something went wrong with your account, they would be just as lost...

Hello, Do you get any errors, or what happens when you try visiting your site? I just visited your site without any issues at all. Have you tried clearing browser cache?

That error would likely be due to some files not properly being uploaded, specifically the file common.php seem to have failed. In the ftp client make sure to have it set to not transfer more then one or two files at a time, there's a limit on how many open concurrent connections you can have...

What errors, if any, do you get when trying to access through ftp? If you could copy and paste the entire response from ftp that would help finding out why it doesn't work. As for database backups, that would be through phpMyAdmin in cPanel, which leads us back to if there could possibly be a...

Hello, I looked your account up based on the domain you provided and noticed that there is no forum account attached to the hosting account in question, so could you please log into the portal and go to "Get Support" -> "Visit Forums" and link it up with the forum account you use? On the popup...

There's no hosting account linked with the forum account you are currently using, but since you provided a link to the site I was able to look your account up and go from there. A possible cause for the failure when you are redirected to cPanel after logging in would be if port 2083 is blocked...

It is. I'm not sure we can get cPanel to not show it however. The connections is blocked at firewall level.

Your links are made with the code <a href="wjp/batman/batman.php" target='_top'>Batman</a> The files are however located in "/home/cpaneluser/public_html/public_html/wjp/batman/batman.php" so the code really should be <a href="public_html/wjp/batman/batman.php"...

Try now. You might need to clear your browser cache as the default page seem to have a tendency to get stuck in cache sometimes.

Looking at the server it seems that someone has already sorted this out, do you still see any errors?

To import a database over you should first have created a database in cPanel and then imported the data into that new database. That way cPanel will know it is your database.

Where are you getting that? There is no hosting account attached with the forum account you are posting from, do you have a hosting account attached to a different forum user?

With the setup we have for free hosting setting the name servers is required as a means to ensure that you do own the domain.

The domain should now work properly, server needed a little help updating itself to serve the domain.