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Hello, I did some digging, you did not buy a Prime Membership. You did buy Premium hosting which is a different product that does not give you access to the Prime forum. Prime Membership is always bought through the forums, under paid subscriptions. If you want your free account moved over to...

Hello, the account you have does come with a control panel, the license issue should be sorted momentarily.

I have marked your account up for termination. You now have a 14 days window where you can change your mind and get that mark removed. Should you change your mind, just open up a ticket or reply here and we'll sort that.

Hello, I just tested to login with ftp on the test account I have on Boru, same server as your account is on, and that worked just fine. If you are using your main domain as your ftp host, please make sure it is properly configured in your account at http://co.cc The domain does currently NOT...

mySQL should be back in order.

Mysql should be back now.

Correct. Under a suspension all access points to the account and its files are blocked.

http://tigervpn.x10.mx/ <-- which is set as your main domain works just fine for me right now. If you still have troubles please try clearing browser cache and possibly also DNS cache.

No free accounts would be automatically moved over to the premium servers, that has to be requested by opening a ticket in the clients area. Please note that nulled scripts are not allowed on premium hosting either, so in your case all that would be done to get your premium account up would be...

I have unsuspended your account.

As I said in the previous reply, you are free to change the configuration for your domain at your domain registrar to point it anywhere you like, you just won't be able to add it to any other account under our services until account is deleted. One exception to that being our premium hosting...

You can change the configuration of your TLD at your registrar to point it anywhere you like. It just won't be possible to use it with our service until you current account has been removed, which it will be in approximately 14 days.

Should be sorted in a second.

We do not help out with moving an account FROM paid to free hosting, you'd need to backup and move files and databases yourself for that option.

Server time on Starka should be sorted now.

The domain change actions are automatically handled, there's no way for us to go in and change the contents of the command. Once it comes through, just submit a new change to the correct address.

Your account is NOT on Starka, and the IP of your domain is that of the Illuminated server. Your account panel is NOT showing the correct node though, for cPanel: https://illuminated.x10hosting.com:2083 There was however a small routing issue which should now be sorted.

Should be sorted now.

Not really, it could have been added when cPanel failed communications with JM, in which case it wont show in account query (that one has shown a few things wrong lately for a lot accounts when it comes to domains so don't trust it blindly). Domain in question is properly attached to OP's...

Your site just loaded up perfectly fine for me at this time.