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Phishing sites are not only disallowed by our TOS, they are also illegal by law. We have a zero tolerance for such things, the suspension is therefor permanent, no access will be granted for any reason.

pier

If it got as far as to actually be deleted (which would occur if the account is suspended for more then 14 days) there's no way to re-activate the account as all data would be removed. I do find a termination report for an account boballso, it was terminated on April 26th after having been...

I have no way of knowing what plan you were on before you decided to buy prime, the system does not store that information, I can only go on what you say and you said you had adenhanced-advanced, which is what you were put back on. Prime is not a per se double all package, it will NOT double...

His account was upgraded and moved to illuminated yesterday.

It would likely switch to the prime package plan on renewal, but I'm not a 100% sure about that. You will not get double of what is on the adenhanced-advanced plan, you will get exactly what you had on that as you'd be moved back to that plan simply, adenhanced packages does not exist anymore...

Hello, I can change you back to adenhanced-advanced, but this does take away a couple things that are present in the Prime package. On adenhanced-advanced you can NOT have one minute crons, so that feature would be removed. Also you will be back to the normal resource limits (CPU/Mem) and not...

The translation must be man made, thus google translate is not enough. The translation must be available at all times and easy to find on your site.

Since OP decided to switch hosts, there's no reason to keep this open as it would no longer be a valid support request.

doesn't matter, just cancel it before it comes up for renewal (otherwise you'd be charged as per subscription terms).

yes, cancelling the subscription in paypal only effects the recurring payments, not what is already paid for. In fact you SHOULD cancel the subscription in that case, otherwise you'd be paying for the Prime as well when time comes up. Same goes for Illuminated, you have to cancel that...

All DNS changes, such as changing domain for instance, can take as much as 48 hours to fully come alive. I can load your domain on .exofire.net right now.

How did you try to install it?

I currently see that domain as currently being your main domain. You can not park your main domain, as it can only be added to your account in one place.

I just transferred your account, you should see a ticket about that in your account panel. If you have any questions, just reply to that ticket in there for fastest handling.

That would be because you changed file perms on the public_html folder. I have corrected that.

The easiest thing would be terminate and recreate the account. Do you currently have anything on there you'd need to keep (databases for instance)? I'll escalate this into a ticket, the thread will get closed by this but you can reply through your account panel.

Closing thread to mark as resolved.

That won't help in your case though, your account is permanently suspended for having warez (nulled vBulletin is illegal). All access including the ability to take backups has been blocked for your account.

A remnant from the latest maintenance and upgrades done to the server, we're aware and it will get sorted in a near future.