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Sorted over IRC, closing thread.

we're not doing it the same way as we already tried.

Sorted. closing.

That has been tested previously, and not been as successful as hoped for.

Hello, I can not see a hosting account linked to your forum account. What would the domain for your site be, I can use that as a search ground. Note that if you have been inactive, meaning did not login to the forums for more then 30 days, your account would have been suspended, and if there's...

Re: Today I tried to open my website pages.But I got this message. Internal Server Your site loads up fine for me. Although it is in breach of TOS for having an unsupported language without providing a full translation. The supported languages are English, Spanish and French

Hello, we are aware of that and working on sorting it.

if you have your own domain, you'll update that at your registrar. If you are using one of the sub domains we provide, ie anything.x10.mx, anything.x10.bz and so on it will not be possible to transfer the domain to another host.

Hello, We are aware of this and are looking into sorting the issue as soon as possible.

Your main domain is updated. Please not that it may take a bit before the account panel reflects the change as I had to go and do it in the backend.

Just to verify I understand correctly, you want your main domain to be changed?

I'll escalate this for private handling in support system. You can reach the ticket by logging into the account panel at https://x10hosting.com/control/login.php Once there please provide the following: desired user name: (max 8 chars) domain: Confirm that you Agree to follow the TOS [ ]...

We currently have a higher number of tickets then normally, due to the migrations, which does make the response times a bit longer then ideal. Also bear in mind it is the vacation time of the year, so some of the voluntary staff group is not currently available. We do aim on replying...

Most tickets I've done today have been taking up at least 20-30 minutes, some I've hit a stone wall on which means they require even more time :/ We do strive to have tickets replied within 24 hours, but during times of high ticket load it may be a bit longer, that said I'll soon be signing off...

Migrations should be completed. Escalating for staff attention. (yes I'm staff, I prefer to be able to take the tickets in order of arrival to ticket system though)

I did make a few changes to your files and folders, and it should work just fine now. Although your index.html is empty so it won't show anything but a blank page (it was misspelled as well, which I corrected). Also you had your public_html folder spelled with capital P, linux is case...

Which domain do you want removed? It may not be needed to close the account in order to sort things.

Escalating for staff handling.

I was just now able to successfully login to ftp on fris for my test account. Are you able to login to cPanel? (user and pass would be the same for cPanel and ftp unless you created a separate ftp account from inside cPanel)

see this thread for more information about the package with unmetered diskspace and bandwidth: http://x10hosting.com/forums/news-announcements/122732-some-updates.html Please also note that currently there's no doubleall package set for the new plan, there should be one eventually though.