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  1. Anna

    Hello - and a query

    yes, I suspect it has to with that your account were moved to a new server. There's been plenty announcements about this work. unfortunately some files were lost in the transfer, although there's backups. If you know what files you are missing, you can submit a ticket to have those restored. If...
  2. Anna

    Latest Update 6/18/09 News Thread Response

    accounts from lotus should have been transferred, if your account doesn't work, you should post a ticket as your account may unfortunately be one of those that failed transfer. In your ticket please include what server you were on (Lotus) and your cPanel nick. The no link message you are...
  3. Anna

    Latest Update 6/18/09 News Thread Response

    as corey says in the news thread related to this one, the only remaining transfers are those from Starka -> Stoli. If you previously were on Starka, then the answer is no, all accounts have not been transferred. As for stoli being up or not, that would depend on the current load due to the...
  4. Anna

    set a cron job to run any program

    Place the cron.php in a suitable folder, it doesn't have to be the public_html folder. then in cPanel go to "cron jobs" chose the standard option. in the command to run line type: /usr/bin/php -q /home/yourcpaneluser/pathtofile/cron.php the yourcpaneluser folder represents your root folder...
  5. Anna

    I need help There is no way i can get access to my ftp

    hmm... the address allissonlozz.co.cc shows as available at co.cc when I enter the address in my browser. I know I've read somewhere that the domains at co.cc expire after one year, how long have you had it?
  6. Anna

    I need help There is no way i can get access to my ftp

    to use that address, you need to configure that domain at co.cc (I'm not sure that you need it if you are using x10hostings name servers though). the use of ftp.allissonlozz.co.cc relates to the public_ftp folder. To access your account files, use this: address: allissonlozz.co.cc user name...
  7. Anna

    I need help There is no way i can get access to my ftp

    what address are you using in the ftp settings?
  8. Anna

    Everything but email working

    yes, most seem to freak out about their sites being down. I can't tell how long you'd need to wait, but I'm sure Corey will let us all know when the process of moving accounts are completed. Though your mail could be up sooner then that, depending on when your account is moved and the DNS is...
  9. Anna

    Everything but email working

    bumping tickets is not a good idea, as we usually check the oldest first. Though I'd recommend checking it as the last replier is not you :)
  10. Anna

    Addon domain problem

    Have you ever at some point used it as addon/parked domain?
  11. Anna

    How to find out Yabb address??

    the web address for the yabb forum, would depend on in what folder you did install it... general address, where you of course need to change domain.com to your actual site domain and yabbfolder to the actual folder you installed it to: http://www.domain.com/yabbfolder/
  12. Anna

    Help! Unable to create support ticket.

    do you get any error message when trying to create a support ticket? You should be able to login here: http://support.x10hosting.com using the same credential you use for the forum.
  13. Anna

    Do you read contracts/terms of service/licenses?

    It depends a lot an what TOS/conract/license it is all about. I usually skim through them briefly to see if anything stands out. At least when it comes to TOS/license. In general they are the same, especially the ones that comes with a forum account. But in most cases they all point to one...
  14. Anna

    inactivity

    as zen-r says, a basic index file is enough to avoid suspension, even if it only says under consruction or something. Also you still need to log in to the forums at least once every two weeks.
  15. Anna

    管理员进来下(Come in , the administrator)

    Your account is suspended for inactivity, if you go to your account management panel (http://x10hosting.com/login.php), you have the option to unsuspend yourself. Please remember to login and visit the forums at least once every two weeks
  16. Anna

    Free Hosting - Modify Account Username

    I don't think you can change the user name, but you can change the domain through account management panel, the domain don't have to be related to the nick you are using.
  17. Anna

    Latest Update 6/14/09 News Thread Response

    if you get 404 error, it is not down, its means that it doesn't find file your are looking for
  18. Anna

    hi, I am new here

    welcome to x10 hosting :) for index.php to become your index file you need to remove the default index.html file the way things work .html has priority over .php if both exists
  19. Anna

    unexperianced developer in server maintance trouble :)

    Yes, you should open a support ticket. Please provide your cPanel name and remember to put in that cossacks was your server prior to the move as well, to help us track down what has happened
  20. Anna

    ASPX Loading like a Text File

    It should be enabled when all the work regarding our new servers is completed. There's some work left to be done.
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