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Hi, Unfortunately, you would need to change your domain's nameservers to use it at x10Hosting. This is for security reasons, since it means we can verify you are the domain owner. After changing your nameservers, you can change your DNS entries (such as MX records) from x10Hosting's cPanel...

Hi, Please could you ensure there are no firewalls, proxies or VPNs in place that could be blocking port 2083? Many workplaces and schools tend to do this. Thank you,

Hi, Your .htaccess file was missing, which was causing this problem. I restored the default WordPress .htaccess file for you, and your pages are now loading. ;) Thank you,

Hi, Your WordPress files (in public_html) will contain scripts like themes and plugins. Unfortunately posts, users and settings would be in your database backup. If you would like to recover these, you would need a database backup from your previous host (or you could start fresh). Thank you,

Hi, I'm seeing lots of requests that are being blocked automatically by our server, because the request is from a known spamming IP address. Do you have a proxy or VPN enabled? Thank you,

Hi, You can enable SOAP by going to "Switch PHP Version" from the cPanel x3 theme. From the list of extensions, please check "soap" and click Save. :) Thank you,

Hi, Please could you try signing up with CloudFlare again? This should be sorted for your account. ;) Thank you,

Hi, While it's unlikely Dolphin would push you over the resource limit, I personally haven't tried Dolphin, and I wouldn't be able to say for sure. If you do go over the resource limit, your account would be temporarily disabled for a short period of time. However, at a glance, we wouldn't...

Hi, I can't find a hosting account associated with your forum account "afroandfriends". Please link your accounts, by going to "Support" in the top right of cPanel. ;) Thank you,

Hi, Sorry, but you would need a working website on your hosting account before we can upgrade your disk space. Thank you,

Hi, Please could you give me the full URL to the page that the 403 message shows at, and I'll investigate further? As far as I know, we do not impose any character length limits on any requests. Thank you,

Hi, I have looked through xo5's recent logs, and I'm struggling to see any incidents on your account where mod_security has blocked a post. This might be caused by something else; could a plugin or browser extension be causing this? :) This isn't true; we don't impose any character limits on...

Hi wpppoker, I can see several cases on your account where mod_security has denied a post edit because the content you are submitting looks suspicious, and isn't something that would typically be included in a WordPress post. What data are you submitting? Are you using any plugins that could be...

Hi, Your domain name has been changed. :) Thank you,

Hi, I've changed your main domain name, and your "3D Fishworld" site appears to be loading fine. If you are still having problems, please could you try clearing your cache? :) Thank you,

Hi, Please generate a validation token from your XenForo client area, and send me it through a private message. This is to verify your XenForo installation is valid. Thank you,

Hi, I have upgraded your account's disk space to unmetered. However, please be aware that the 500MB limit on personal image galleries still applies. ;) Thank you,

This was a server-wide issue affecting customers on xo5, which was resolved yesterday. ;) Thank you,

Hi, Please ensure your file permissions are set correctly. Directories should be 755, and files should be 644. You can change file permissions through your cPanel File Manager, or through FTP. ;) Thank you,

Hi xslikerx, I have made an alteration to your account's mod_security configuration, which should fix the 403 error message you were seeing. Please could you try again? :) Thank you,