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Hi, I'm sorry for the issues on xo5 earlier today. This has now been resolved, and FTP should be working again. :) Thank you,

Hi, Please could you try again? The issue on "xo5" has now been resolved. ;) Thank you,

Hi, Unfortunately, the disk on the "xo5" server became full earlier today. This issue has now been resolved, and I'm sorry for the trouble this has caused. I'm sorry for the issues that have affected your site. Our free hosting service is completely separate to our premium hosting services...

Hi, This issue has now been resolved. Thank you for your patience. :) Thank you,

Hi, I have made a change to the server that should resolve this. The disk of the server your account is on, xo5, is nearly full, which was causing this problem. I have escalated this issue to our administrators, and it should be sorted shortly. ;) Thank you,

Hi, I'm sorry to hear you're having issues with publishing your site. There is currently an issue with the server your account is on, which is "xo5". I have escalated the issue to our administrators, and it will be resolved soon. Thank you,

Hi, I've made a change that should bring cPanel and MySQL back online. However, unfortunately FTP will be unavailable until our administrators look into the issue. Thank you for your patience. :)

Hi, The server your account is on, xo5, has run out of disk space. I have alerted our administrators to the problem, and we will provide an update shortly. Until the issue is resolved, you will not be able to upload files through FTP, and MySQL might be intermittently offline. I'm sorry for the...

Hi textygam, The file "Safe.php" has the following line in it: <? require("Safe.php"); ?> The file is trying to include itself, creating an infinite loop. When the server gives up on the request, it shows the 500 error message. ;) Hi decoderx, Yes, we recently made some changes to the options...

Hi eezeee, What is inside the .tar.gz file? If you're looking to restore a WordPress blog, you would need a database backup to restore all your posts, users and settings. ;) Thank you,

Hi, Addon domains automatically create a new associated subdomain, due to the way addon domains work. Therefore, you will need at least one free subdomain to be able to create an addon domain. You might want to consider using parked domains instead, or removing a subdomain. ;) Thank you,

Hi, I have switched your account to the cPanel x3 theme, and your cPanel is now loading. It looks like you have exceeded your disk space limit; please consider removing some files, or requesting an upgrade for unmetered disk space. ;) Thank you,

Hi, I can see several requests to admin-ajax.php, which were blocked because they referenced some images from a WordPress blog at "127.0.0.1" (localhost). This is probably a mistake; please could you check the data you are submitting? ;) Thank you,

Hi, I'm having some problems finding this event in our logs. Please could you try again, and then PM me your IP address? Thank you,

Hi, If you know the account's username, you can sign in with that instead. If you have forgotten both the username and the email address, unfortunately there is nothing we can do. Thank you,

Hi, What domain are you trying to park? We can park it for you. ;) Thank you,

Hi necrowol, Yes, we use mod_security on our free hosting servers, to help protect our free hosting customers from common web attacks and spam bots. It looks like the content of the post you are trying to create uses language that is commonly used in advertisements. The request is being denied...

Hi, No, the maximum upload size is 16MB. Could this be an issue with your WordPress configuration? :) Thank you,

Hi, You can request extra disk space once your account has been active for at least one week. ;) Thank you,

Hi strudelx, Welcome to x10Hosting! You can configure your .tk domain by setting our nameservers at your Dot TK control panel. Our nameservers are: ns1.x10hosting.com ns2.x10hosting.com Once you have set our nameservers there, you can add your domain as a "parked domain" from the Domains...