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  1. Anna

    Email

    That would not be something you set up from our end. You can basically use gmail as a mail client with pop/smtp (I know gmail at least can get emails from a third party with pop, IMAP may be supported but you'd have to check with google/gmail for that). I believe there is an option that allows...
  2. Anna

    Ayuda con reseteo para poder iniciar sesión

    Support is only done in English at this time, so please use that.
  3. Anna

    Password reset problem

    There is currently a server outage that, among other, includes the server your account is on, so right now you won't be able to access anything that is on the account. The contact address should, for good reasons, be one that is not dependent on your account to work. Until servers are back...
  4. Anna

    Can't access my x10 free account

    You should now be able to get the password reset email, there was a minor issue with the account which I have now corrected. Please note that right now there are some server issues so you would not be able to access the hosting panel or your site right now, see...
  5. Anna

    Password reset done but login not working

    One post about your issue is enough, and it should always be in your own thread.
  6. Anna

    Error code ED05E9E18C3E764F1. Please go to the support forum for assistance.

    Always create your own thread for support, and stick to having one support request open for each issue.
  7. Anna

    password reset

    Please note that right now there are some server issues which so you will not be able to access the hosting panel or your site right now, see: https://community.x10hosting.com/community/threads/server-issues-all-servers.208924/
  8. Anna

    Error code E4F1CDF85379DED41. Please go to the support forum for assistance.

    I have resolved the error for you, please note though that you should always create your own thread for support. Please note that right now there are some server issues which so you will not be able to access the hosting panel or your site right now, see...
  9. Anna

    Error code EAC9C5EC6D9BEE8F4. Please go to the support forum for assistance.

    Looks like you are temporary blocked for failed logins. Please note that right now there are some server issues which may or may not contribute to your issue, regardless of however you would not be able to access the hosting panel or your site right now, see...
  10. Anna

    I can't access to Direct Admin. Shows Error 500

    That would be related to the announcement here: https://community.x10hosting.com/community/threads/server-issues-all-servers.208924/
  11. Anna

    I can't access to my account.

    That would be related to the announcement here: https://community.x10hosting.com/community/threads/server-issues-all-servers.208924/
  12. Anna

    500 Server Error

    That would be related to the announcement here: https://community.x10hosting.com/community/threads/server-issues-all-servers.208924/
  13. Anna

    I can not access my account nor my website

    That would be related to the announcement here: https://community.x10hosting.com/community/threads/server-issues-all-servers.208924/
  14. Anna

    Internal error message

    That would be related to the announcement here: https://community.x10hosting.com/community/threads/server-issues-all-servers.208924/
  15. Anna

    I get error clicking “hosting control panel” button

    That would be related to the announcement here: https://community.x10hosting.com/community/threads/server-issues-all-servers.208924/
  16. Anna

    Cannot login to the x10hosting control panel

    The error code is designed to be different so we can look them up on a case by case basis, they correspond to an error in the backend. Please paste it in a post rather then showing a screenshot, and do NOT attempt any new logins until you have heard back after.
  17. Anna

    I can't log in for the mail provider had disappears

    I have updated the email address on file, you should now be able to get the password reset using the new email you provided.
  18. Anna

    I can't login. I have reset my password and I still get error

    The forum account you post from does not have any information about an older account attached. Do you have an existing account? If so I'd need some details (domain or DirectAdmin username) to check the account. If you do not have an account already you would not be able to login, or sign up for...
  19. Anna

    Request To Increase Disk Space

    You do currently have two fairly large backups stored on the account. It's acceptable that the latest is being kept in the account, but backups would be of best use stored offsite (if something happens to the account, backups would be gone if you store them in the account). Removing one of the...
  20. Anna

    Not getting password reset email....

    No, you don't need to change it, since you obviously can login already. The need to change password applies to the first time login after being moved to the new system (I don't know the technicalities but I think it did relate to how the passwords are stored), in your case, among with a few...
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