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  1. garrettroyce

    My account is suspended for high system usage!!!

    This is the third time your account has been suspended. To prevent abuse, an administrator must make sure there isn't going to be a continued problem.
  2. garrettroyce

    My account is suspended for high system usage!!!

    What software are you running on your site? Anything like Drupal, Joomla!, Wordpress, SMF, MyBB, Phorum, etc?
  3. garrettroyce

    High System Reource Usage... (CPU Suspendetion)

    What part of the installation does this happen? There is no way to increase your resources.
  4. garrettroyce

    Need to unsuspend for a project

    You no longer have a hosting account. If your account was suspended for inactivity for more than 10 days, it was deleted permanently, which happens about 99% of the time. You are allowed to sign up again at any time, but unfortunately, we cannot recover your files because they are deleted by the...
  5. garrettroyce

    why ?your hosting account is suspended

    Anna beat me to it :D
  6. garrettroyce

    cpanel problem

    Fantastico was removed in favor of Softalicious. They do the same thing, except softalicious has more options.
  7. garrettroyce

    Request to activate my suspended account

    I will ask a staff member to assist you with this issue. However, I believe the language rule applies to paid hosting as well. All you need to do is provide a translation of your site in english, french, or spanish.
  8. garrettroyce

    Suspensions after 2 days

    Make sure you sign on to the forum to stay active. CPanel logins and account panel logins do not reset your timer. When you log on to the forums, make sure you stay for a few minutes so the system can register your activity. Logging in and then closing the page won't be good enough. If you are...
  9. garrettroyce

    Suspended account

    I will ask a staff member to assist you. Generally, this is from having a file or text on your site that is not of your own creation and you do not have permission to distribute.
  10. garrettroyce

    Account Suspended

    I will ask a staff member to assist you. Generally, any MP3, video, or software on your account will get you suspended unless you are the creator of that file.
  11. garrettroyce

    Your hosting account is currently suspended. Follow the instructions below to resolve

    Re: Your hosting account is currently suspended. Follow the instructions below to res If you agree to provide your site in english, spanish, or french on loading or if there is an immediately obvious way to change the language to one of those three, then you can still have hosting here. I will...
  12. garrettroyce

    Email DL list's

    You may want to look into using the mailman mailing lists feature of CPanel, just in case your list ever gets to be bigger than 5. I believe that what you want is exactly how mailman behaves. Google Apps mail also has a feature to create groups that will receive mail if you send it to...
  13. garrettroyce

    how can I translate my website to English?

    There are translation tools out there, some cost money, some are free. Just do a google search for "translator." As long as your site is translated when it loads, or there is a very easy way to change the language to english, spanish, or french that is immediately obvious, there is no problem. I...
  14. garrettroyce

    Email Componnent

    X10 supports ASP.NET through mod_mono because we only run Linux servers and not Windows IIS. Any limitations from mod_mono will be passed on to your script. You can learn more here: http://mono-project.com/Start
  15. garrettroyce

    I cant access my control panel

    Are you still having this issue?
  16. garrettroyce

    suspended

    Your site must be reviewed by a staff member. You had some sort of script or htaccess rule blocking access for the reviewer. I will request a staff member assist you further.
  17. garrettroyce

    Problems with my site

    The first error appears to be with your site and may or may not be because of X10. It looks like the database connection didn't get established. The second one looks like an X10 error, but I've never seen it. Either way, if it's intermittent, there's no easy way to say if there is a problem or...
  18. garrettroyce

    VPS Issues?

    Since you're a paid user, I'll escalate this immediately. I have a feeling that the problem is fixed by now though :D Sorry for the delay.
  19. garrettroyce

    suspension

    Make sure you have logged in to the forum for a few minutes each time. The system will not recognize instantaneously that you are here. Only forum logins count. CPanel and account panel logins do not reset your timer. When you are inactive, make sure you are active before you request...
  20. garrettroyce

    whats my login name for cpanel?

    It's "lost" ironically :D
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