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No problem, sorry for the confusion with the addons ;)

That depends on why you were suspended. If you were suspended on a serious infraction, you can never access your site again. If you can unsuspend yourself, then you can access everything normally. You can check your suspension status using your panel here: http://x10hosting.com/panel.php

It doesn't matter which is the addon. Either way, why don't you try the RewriteCond first, I think that will be easier if you're alright with it.

Moving the folder does not move the location in the url. For example, I could set my account to have foo.com as the primary domain, located at /home/garrett/public_html and have bar.com as an addon at /home/garrett/public_html/a/b/c/d/e/f/g/h/i/j/k/l/m/n/o/p and it will have no problem. the...

No problem :) Also check for emails in the spam folder, they tend to work there way into there. You can change mail hosts and not have this problem: http://kb.x10hosting.com/questions.php?questionid=51

It looks like the script is causing the problem. There is no reason that it needs to look in the PHP install directory for anything. It's looking for a template file that isn't there even if it could look there

If you provide a good translation, then you can keep your site. http://forums.x10hosting.com/news-announcements/105026-language-rule.html#post599815

Are both domains hosted out of the same directory on your account? If your .htaccess file is being loaded for both newdomain and olddomain, then it's going to be a redirect loop. But if you do this: /home/username/public_html/ (new domain here) /home/username/public_html/old (old domain here...

I'm not sure what setting to which you are referring. Most likely, it is PHP safe_mode or the blocking of mail() altogether. X10 is not blocking mail() from sending. However, recently there was an issue with X10 being blocked by mail providers. With this issue, there is simply nothing X10 can do...

I'm sorry if you misunderstood the rules of maintaining an account at X10, but the rules have not changed in many years in respect to this matter. In fact, the limit has been increased to one full (31 day) month of inactivity with a 10 day grace period to reclaim your account. It also makes...

You have a different login for the forum and for CPanel. If you cannot remember your other login, you can change it using http://x10hosting.com/panel.php

I show that you no longer have a hosting account. All related files and databases would have been deleted. If you provide you CPanel name, I can do a more thorough search, but I doubt anything remains.

Please try contacting the support team for Exponent with the information you have from test.php. If they have more information why their software erroneously reports this condition, I will be able to assist you further.

You have to log in to the admin part of your website. It puts a page at http://the-site-you-built.com/admin

I will ask that a staff member place your account in the deletion queue.

class_exists('imagick') Returns false on lotus. Additionally, there is no mention of imagemagick using get_loaded_extensions(). phpinfo() is disabled, but I don't see any way that it's possible for imagemagick to be working. Your workaround for exec is clever, but it looks like it may not go...

It is enabled. Here is the settings for my free account: http://garrettroyce.x10hosting.com/test.php You can try putting this code in a file and viewing it on your account to see if the settings are also correct. <?php echo 'file uploads: ', ini_get('file_uploads'), '<br/>', 'upload max file...

I see the same error. I will request a staff member assist you with this issue.

Imagemagick is not installed on X10.

If you use the directions for CPanel and not the default instructions, they are different. I believe they say only use ASPMX.L.GOOGLE.COM. -> 0 I have a better tutorial, however :D http://kb.x10hosting.com/questions.php?questionid=51