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That would be an indication that something did go wrong in the migrations. I can sort this by using the backup from the old server that was made right before the servers were taken offline. This means the current DirectAdmin account will be removed and replaced with the one restored from our...

Downtime should be minimal but can occur during the process. This will hopefully help sort the ongoing intermittent problems, and if we see it does the others should follow suit shortly. ADD: All servers are updated and should be more stable now.

Depends on what you currently have there. If it is anything that relates to the old server you would need to update that as well. Are you getting any errors? Since you talk about SMTP email I'll assume you try to send from your email account using a locally installed email client as that is the...

As I said, the post I linked you to does explain it. The problem is NOT with coudlflare, it just happens that for those who use cloudflare it is more prominent. It is a server problem, it affects all free hosting servers.

Support is done in English. While community members may know Spanish I do not and cannot provide support in Spanish therefor. It is related to the link I posted to you, it does not only affect cloudflare users, though for those who do it is more prominent due to the error page they put up...

He has got the numbers right, but the units wrong (where he says GB it should be MB and where he says TB it should be GB) I have set you back to the 1 GB you were granted prior. A lot users got accidentally downgraded in the migrations.

Your account should now be restored.

Your IP was blocked in the firewall due to failed DirectAdmin logins. I have removed the block and you should now be able to login properly

Please use English for support, while I assume that is Spanish that is not a language I have ever learned. There is an intermittent issue with all free servers, see: https://x10hosting.com/community/threads/intermittent-cloudflare-5-errors-site-loading-errors.207926/

Between Novmeber 30th and March 11th you did not login to the account once, this lead it to be marked as inactive and purged in early March. The automated suspension system is halted during our maintenance, the log requirement has always been there however, so in end of December the account...

Apache function normally can be stuck in the browser cache a bit. That is the default page for when the server don't know what to display. The fact that you pointed it to the wrong server would also contribute, unless the propagation is completed in your end, the domain would point to a server...

Updating A records ONLY needs to be done when you are NOT using our name servers, meaning you did not need to change anything. I see you altered it to the IP of one of the other servers (there are five of them, yours is x13), I'll change that back for you. As for the other account you help...

This global problem that consist of a pandemi and the Coronavirus has made some things a bit more uncertain time wise. Head admin have mentioned that he does not want to deploy the new backend, which would allow signups, until he is sure he, or other admins, are able to monitor signups. This...

What kind of error do you encounter? We can help troubleshoot to some extent but would not be able to support third party software beyond basic troubleshooting. Some types of scripts may not be suitable for free hosting. If you are looking at installing it as a sitebuilder may I suggest taking...

Keep in mind that only by logging into the account panel at https://x10hosting.com/sso/login will count towards keeping the account active. What do you mean by having the same issue with Vinylromance.com, that domain is not part of your account as far as I can see. And there's nothing about...

Between Novmeber 30th and today you did not login to the account once, this lead it to be marked as inactive and purged in early March. The automated suspension system is halted during our maintenance, the log requirement has always been there however, so in end of December the account would...

If it has been down for months, why wait until now to seek support? If you don't tell us something is wrong we likely never will find out and thus can not sort it out. Did you read the announcement about migrations to DirectAdmin? See...

Corey missed one tiny little detail... SSO uses session based login with the help of something called Loginkeys, he never enabled that for the account. I did so this morning before running of to work so logins through the sso panel should now work properly as well.

The IP is not blocked currently.

Unless those images are in use on your own site they would fall under file hosting and is a violation of our Terms of Service. This is an breach of terms that will lead to your account being suspended. Dropbox as an example is free to use, you can share images from it, and you can keep the...