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Hi, This has been resolved by our Management Team. Please could you check again now? :) Thank you,

Hello, Thank you for reporting this. It appears that site builder websites are not being properly listed on the x10Hosting Basic theme, if the site is hosted directly on your main domain name. I have forwarded this issue to our Management Team, but in the meantime, you should still be able to...

Hi Alex, It appears that the Not Implemented error message is being sent by mod_security. This is because the data you were submitting looked suspicious. If this is a false-positive, please could you provide me with the data you were submitting? :) Thank you,

Hi chrismoo, You currently have an active hosting account with the username "chrismoo". Please could you try signing in at the following URL, using chrismoo as the username? :) https://x10hosting.com/sso/login Thank you,

Hi Alex, I'm still not seeing a hosting account attached to your forum account. Please could you provide me with a link to your website, or something I can use to identify your account? :) Thank you,

Hi Alex, There is currently no hosting account linked to your forum account. Please could you post from the associated forum account, by going to "Support" in the top right of cPanel? :) Thank you,

Hi studio52, Your account has been upgraded to unmetered disk space. :) Thank you,

Hi studio52, Your inodes are the total number of files and directories on your account. This is limited to 50,000 on our free hosting service. :) Thank you,

Hi studio52, We can upgrade your disk space to unmetered once you have used at least 50% of your current disk limit. Please note that an upgrade to unmetered would not affect the 10MB limit on individual files. :) Thank you,

Hi, This has been resolved. Sorry for the inconvenience. :) Thank you,

Hi, Your account has been upgraded to unmetered disk space. :) Thank you,

Hi, It appears there is no hosting account attached to your forum account. Please could you link your accounts, by going to Support in the top right of cPanel? :) Thank you,

Hi allacex1, It is likely that this is being caused by our firewall, which blocks connections to non-standard ports. On free hosting, you can only make connections to services running on standard ports, like port 80. ;) Thank you,

Hi, We do not support CGI on our free hosting service. However, there are plenty of scripts for PHP available in Softaculous. :) Thank you,

Hi yozo67, If you are looking to install a script (such as a forum or a blog), you can use our automatic installer to do this, rather than the site builder. If you are using x10Hosting Basic, you can do this from within the "Add Website" section. Alternatively, if you are using cPanel x3, you...

Hi, I attempted to replicate your issue on xo7, but Chrome reported that it was seeing the correct type. Please could I have a link to the video that is not playing correctly? Thank you,

Hi cubical2, On our hosting service, we use the Varnish cache server, which automatically caches pages. While this is very useful for improving page load times, sometimes this can be inconvenient when developing your site. Fortunately, you can disable Varnish caching by adding this line to your...

Hi unionats, Currently, cron jobs are only available from our cPanel x3 theme. Please try changing your theme, by choosing "Switch Theme" in the top right. From there, you should see an icon for "Cron jobs". :) http://x10hosting.com/support/general/cpanel-themes Thank you,

Hi, We block certain countries from signing up on our free hosting service due to abuse. Please check back soon, as we are currently in the process of adding new countries to the whitelist. https://x10hosting.com/community/threads/new-countries.196345/ Thank you,

Hi Allan, Your emails are being discarded because they are being treated as spam by our mail server. I have marked some of your more recent emails as being safe, which might help in stopping this. One of the reasons they are being marked as spam is because the "Reply-To" field is different. If...