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  1. Dead-i

    emails not being delivered

    Hi, It appears your emails are sending, but our mail server is blocking the email because they look suspicious. I have marked some of your more recent emails as being safe. Please could you try sending an activation email again, and let me know if this is still an issue? :) Thank you,
  2. Dead-i

    Stuck At Account Unsuspending

    Hi, This has now been fixed. Please could you check again now? :) Thank you,
  3. Dead-i

    DATA BASE PROBLEM WORDPRESS

    Hi Dom, I can't seem to find a hosting account attached to your forum account. Please could you link your forum account, by going to "Support" in the top right of your control panel? :) Thank you,
  4. Dead-i

    Connect through SQL externaly????

    Hi, We do not offer Remote MySQL on our free hosting service. This is one of the benefits of our x10Premium packages. :) Thank you,
  5. Dead-i

    Connect through ftp externaly????

    Hi, You can connect to MySQL from your free hosting account by using "localhost" as the MySQL host. You cannot connect to MySQL remotely on free hosting. :) Thank you,
  6. Dead-i

    Connect through ftp externaly????

    Hi pbnightp, Your FTP host is the same as your main domain name, and the port is 21. Your username and password are the same as your cPanel credentials. Please see this article for more information. ;) Thank you,
  7. Dead-i

    stuck on "unsuspending account"

    Hi, Your account has now been unsuspended. Sorry for the inconvenience. :) Thank you,
  8. Dead-i

    Stuck on the "unsuspending" screen

    Hi, Great to see that your site is back online. It appears there is a temporary issue with automatic unsuspensions. This will be fixed soon. :) Thank you,
  9. Dead-i

    stuck on "unsuspending account"

    Hi, I have unsuspended your account. Sorry for the inconvenience. :) Thank you,
  10. Dead-i

    Stuck on the "unsuspending" screen

    Hi tentokai, I have manually unsuspended your account. Sorry for the inconvenience. :) Thank you,
  11. Dead-i

    Account not unsuspending

    Hi letourbi, I have put the unsuspension through. :) Thank you,
  12. Dead-i

    errors 403 & 302

    Hi, Your website appears to be loading fine, and I can't see anything that would be interfering with your connection. What error message are you receiving exactly when trying to log in to cPanel? Thank you,
  13. Dead-i

    About x10 Hosting

    Hi nullproj, We offer unmetered disk space and bandwidth. However, to help combat abuse, we initially start accounts with 512MB disk space. When your account has been active for 7 days and you are using at least 50% of your disk space, you can request for a free upgrade. :) Thank you,
  14. Dead-i

    Account not unsuspending

    Hi appscite, This should now be resolved. Please could you check again? :) Thank you,
  15. Dead-i

    Bought a new domain! But need to remove my older one.

    Hi tstaweb, On our free hosting service, we require that your main domain name remains as an x10Hosting subdomain. This is due to some internal issues in the past when users have consistently changed their main domain name. Fortunately, you can still use your own domain name by adding it as a...
  16. Dead-i

    CronJob not firing

    Hi sunilame88, cURL is located at /usr/bin/curl. Please could you try changing the path, and check again? :) Thank you,
  17. Dead-i

    Can you please change the domain name on my account

    Hi, Your domain name has been changed. :) Thank you,
  18. Dead-i

    Clean URLs for Drupal

    Hi, Please could I have a link to the page that is not rewriting correctly? :) Thank you,
  19. Dead-i

    Clean URLs for Drupal

    Hi, The module for URL rewriting, mod_rewrite, is enabled, meaning the rules specified in your .htaccess file should be working correctly. Please could you try uncommenting the "RewriteBase /" line in your .htaccess file, and try again? Thank you,
  20. Dead-i

    503 Backend Fetch Fail

    Hi, A 503 error message normally means that the script you are executing failed to finish within the maximum execution time, which is thirty seconds. Where are you importing your database? :) Thank you,
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