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I gave the server a gentle kick and sorted your suspension manually. You should be good to go again momentarily.

I get a page with a notice about site under construction. It is possible that propagation was not completed when you initially tried the domain, are you still unable to reach the domain? If so, clearing the browser cache, and/or the DNS cache could help. If it still fails after trying those...

Once the domain is set to our name servers (which that domain appear to be correctly set for), you need to add it to your account as either parked or addon domain, otherwise the domain would not actually point to any specific server. Parked domain would be acting as an alias for your main...

On premium hosting you may get it opened (more lenient rules at least), but for free hosting only commonly used ports are opened for security reasons. Less holes in the firewall is better.

@Derek That is correct. All accounts on free hosting must have one of the provided subdomain as their main domain. Custom domains can be set as either parked or addon domains only. The outside world however would not know this if you set the domain properly and only use your custom domain.

If you ping the domain, what IP do you get? Also, with the account now being on premium (or about to be), I'd strongly suggest using the ticket system in the clients area, that way you will get the attention of the actual staff that can look into this for you.

In that case, I would definitely suggest contacting the premium support about this issue (if you haven't already), as that way you are certain that the request comes to their attention.

Did you have that domain added before the migration? If so could you please ping the domain, that would tell us if you are directed to the new server or the old server? If you didn't have it added before the migration, please verify that you did login to the premium account (details should be...

It is usually rather fast, though due to propagation time for the DNS you may see your site from both the premium and the free server for a little while right after the migration is completed (commonly a couple hours tops). For questions about the status of the migration, using the premium...

What you run into is most likely propagation time delay, this is beyond our control. Propagation speed depends on a number of things, one being how long your ISP caches DNS information for (the cache on your own computer could also be part of the delay). DNS propagation time is the period it...

You can't do it on your own. We can however change it for you, just keep in mind it has to be one of the subdomain options we provide. Just reply back here with the domain you would like and we'll set it for you, assuming the one you chose is not currently taken.

While technically you can create several accounts, but you would risk having them all suspended once we figure it out, and we will eventually do that through various means of checking.

On free hosting we would not be able to completely turn it off, but affecting rules can be tweaked if there's a good reason for it. @Dead-i think this might be one for you to check into.

Did you try signing up again as suggested? Have you checked spam folders properly? They could easily end up there if you at some point accidentally marked one as spam. If you have a mail client on your computer to read your x10 emails you might need to use the webmail option here in order to...

This should be of some assistance for you: https://x10hosting.com/support/guides/uploading-files There are other handy guides present on the support section as well that may be of help for you.

Bandwidth is unmetered, but that is not the only resource involved in serving your site to your visitors. There are limits on CPU, RAM and processes (which is what that message refers to) though since you do share the server with others, everyone would need to be able to use those resources as...

What is the exact domain? That message does only come up if the nameservers are not properly set usually. Note that you can not have any other nameservers entered in the config, you should only having ours. Also keep in mind that the update might not propagate immediately, a small delay is...

You would need to configure the domain to use our nameservers, there should be an option for that in the controls for the domain at dot.tk, doing so should resolve the above issue. Our nameservers are: ns1.x10hosting.com and ns2.x10hosting.com

If you simply just leave the account and do not login the hosting account will terminate itself eventually. Otherwise there's an option to delete the account from within the settings (only visible after you have chosen to open cPanel). Forum and client account would always remain though...

If you simply just leave the account and do not login the hosting account will terminate itself eventually. Otherwise there's an option to delete the account from within the settings (only visible after you have chosen to open cPanel). Forum and client account would always remain though...