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Linux, which we use on our webservers, is case sensetive while windows (which I'm guessing you have on your computer) is not. This is the reason your images doesn't show, the links are all made with lower case, but your art folder appear to be capitalized. On linux /art/ is NOT the same as...

The webpage part is not listed as a requirement for the upgrade, however ToS states that you need to have a working website within 7 days, so that makes it an indirect requirement for being upgraded since complying with ToS is a requirement. @Dead-i since I don't have server access now, could...

Any file on your account needs to be related to a website you host on your account. From what you describe, they would indeed fall under file hosting.

Images that are there to enhance the written content is usually not classified as a gallery. A gallery would be where the images themselves are the central part of the content, such as if you'd make a site where you put your vacation photos for friends to view easily.

If you're only after a mysql host, then no x10hosting is not for you. We're a host that supplies space for creating a website. There are dedicated mysql hosts out there, and from what you tell us that would probably be what you need. ToS requires that you have a working website set up within 1...

Suspended accounts are pruned periodically (never less then 21 days after being suspended). We do not expedite the termination of these accounts.

If you feel the suspension has been placed wrongly on your account please submit an appeal through your control panel and have a second review of your account.

What Dead-i is trying to say is that the new main domain must be one of the free subdomains provided by us, it can not be another .com for instance, but we can certainly change your current one for you. The sub domain options he provided are the options you have for the new main domain.

In addition to what has been said already, I'd also like to point out that you are only allowed to have one account as per our terms of services. So if you would actually have been able to create another both accounts would have been eligible for suspension for violating the terms of service.

The email storage would be included in your account quota, there's no separate quota for the email accounts alone, or be capped at what quota you set them when creating new accounts in cpanel.

The client account would remain even though the hosting (cpanel) account is removed. It us that part you need to sign up again for, but are given the option to login to the old to link it with your already existing client and forum account

Our premium hosting does not come with the same limitation, this limit only applies to free hosting accounts.

First step would be to check that the configured from address is one that is actually present under email accounts in the control panel for your account. The email server won't send if the from address doesn't match an existing one as a spam (spoofing) prevention method.

What error message do you get, if any? Please describe what happens when you try to access the dashboard as that would help us investigate.

The same answer as above seem to apply to your case, for premium hosting the login is different: https://clients.x10premium.com/

Is the domain currently set as parked or addon domain in your account? The domain does not seem to return an A record at this time, which could be due to the domain not properly being configured on your account.

Suspended accounts are deleted in due course, we will not speed this up for any reason.

That would not be possible.

The main domain of the account needs to be one of the free subdomains we offer. Essentially a parked domain would work just the same as the main domain, you might however need to reconfigure any script you have installed to use the parked domain instead of the main domain if that's the domain...

Make sure any script you have installed is set to have the .com domain configured, many scripts create their internal links based on the configured domain.