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The name severs his domain is using is not the ones he need to use if he want to add the domain with us, so if that's the goal for him, then no the website would not work so your remark would wrong.

Hello, I went to sort the change out, but noticed that the domain name in question is already taken and belongs to another hosting account. You'd need to chose another domain name.

Hello, I was just about to do the change when I saw you had entered a cancellation request, I'm guessing this is related to the wish to change the domain. If you still want to have it changed rather then cancelling the account, please let me know.

There seem to be a lot of these DNS problems recently. I have to admit I do not fully understand how the backend works regarding DNS, but for some reason the updated name servers is not acknowledged over the Internet, as for the case of the original poster a domain lookup on his domain show...

There's no hosting account linked with the forum account you are posting the request from, which means we can not do this right now. You will need to post from the forum account associated with the hosting account you want to apply the change to. If you do not know which account that is, or...

Your disk usage currently reports as being 0.23 Mb, which means you do not meet the requirements at this time. I know there was a quota problem on one of the servers recently, by the sound of things that could have been your server, and by sorting that error your account now show the true usage.

Bit of investigation reveals that by the looks it only affects those that used .htaccess to downgrade their phpversion to 5.3, I have relayed information to one of the admins to take a closer look at

I did understand that you ment it that way, however same does applies to those domains, they still get a placeholder for the few minutes it takes for system to configure itself, the new domain also needs added to config with information on what to show on them

I believe this should be sorted now, both your sites work fine and mysql reports as being online on Absolut at this time. Do any of you still see any issues?

Hello, The hosting account that is linked to the forum account you are currently posting from show suspended for inactivity (since a few days), so I have to assume that the account you are seeing mysql issues on is a different one. If there's still any issues please post the domain for that...

I would need to know the exact domain you want to change into, as noted above it has to be under one of the domains we provide for free during signup, ie domain.x10.mx or domain.x10host.com etc Peppremi is correct in that the username can not be changed.

Denied. The majority of the space is taken up by dance videos stored in the folder Dance, these appear to have nothing to do with the website at all which means they would fall under the clausul file hosting, which is prohibited by the ToS. You would need to remove these files within 48 hours...

Please clear your browser cache if you still have this issue, the coming soon is a placeholder while the server configures itself with information on what content to serve for a specific domain that has been newly added to the servers. If you still have the same issue after clearing browser...

It is possible that the email sent is caught by our spam filters on the outgoing mail server. To be able to look into this closer we would need to know what the recipient email is as well as the sender email. Also keep in mind that the email address configured as sender in your script need to...

When you logon to the portal (https://x10hosting.com/sso/login/) you are automatically redirected to the cPanel interface, even if you have the basic theme active, which uses port 2083, make sure this port is not blocked in your firewall. Many schools and workplaces do for instance block access...

What is the domain you are trying to add? Have you set the name servers properly, you need to use ours in order to be able to add the domain (applies to both parked and addon domains), the name servers are: ns1.x10hosting.com and ns2.x10hosting.com Also, are you using the basic theme when...

If you are using the softaculous instant install, that would by default try to create a new database for each script you want to install. Just checked and it appears softaculous does not allow you to install more then one script in each database, that said you can always download the package...

You will need to use our name servers in order to be able to park the domain, they are ns1.x10hosting.com and ns2.x10hosting.com

To login to the portal you would need to either use the email address, or the cPanel username (which for the record is NOT the same as your forum username). I do see that you have an unconfirmed email address attached, did you recently change the contact email for your account? Your account is...

That error means something with the DNS of the domain is not working as it should be. My guess would be there's something at the registrar end that makes the domain lookup fail (which cPanel does when you add it to verify it is a legit domain pointing to our name servers), but without knowing...