Search results

Hi thebenhi, When I go to the link you provided, I see a directory index with a link to your new WordPress blog. Please could you try flushing your DNS? :) Thank you,

Hi kgconver, It looks like your account was suspended and subsequently terminated on the 10th July, after approximately 52 days of inactivity. I'm afraid that we cannot provide backups for terminated accounts. Sorry for any inconvenience caused. Please feel free to create a new account if you...

Hi kfcix10m, Your addon domain appears to be loading fine for me. Please could you try clearing your cache and flushing your DNS? :) Thank you,

Hi dcsx10m4, You can backup your database from phpMyAdmin in your cPanel. In cPanel, please select "phpMyAdmin", navigate to the database you wish to backup, and choose the "Export" button. ;) Thank you,

Hi appsandr, I've run a quick fix on your account. Please could you try again now? :) Thank you,

Hi dbjs2009, This isn't really possible on free hosting, and this is likely something you would need a VPS package for. Why are you needing to setup private nameservers? Thank you,

Hi market4, Your cPanel appears to be working fine, and the server's firewall isn't interfering with the connection. Could you please confirm that there are no firewalls, proxies or routers in place that could be blocking port 2083? Many workplaces and schools tend to do this. ;) Thank you,

Hi project4, When I go to your website, I see a "403 Forbidden" error page. It looks like your files and directories had incorrect permissions set. I've changed your file permissions so that directories are 755 and files are 644. Thank you,

Hi, Who is suggesting that the domain is still linked with x10? Thank you,

Hi wesleex1, Thanks for the request. I've upgraded your account, and your account should be switched in a few minutes. Please remember that the 1GB limit of photos/video still apply. :) Thank you,

Hi meriamsi, It looks like your files had some strange permissions set on them. I've now reset your account files' permissions and your cPanel should be loading fine. :) Thank you,

Hi octagonx, Sorry, I'm afraid that we don't store those kind of logs. Due to the number of users on our server, that file would definitely grow very quickly. ;) Thank you,

Hi vdelcx10, Your main domain will change in a few minutes. :) Thank you,

Hi, I can access both sites fine. Have you tried flushing your DNS and clearing your cache? Thank you,

Or perhaps you shouldn't be running an illegal version of IPB... Thread locked.

Hi raulg, Sorry that I missed this. Your domain should change in a few minutes. :) Thank you,

Hi eawrestl, You can create a Softaculous Backup within your cPanel. To restore it, however, you would need to follow the instructions on Softaculous' wiki. :) Please be aware, however, that you should always download Softaculous backups to your computer when you make them, as we frequently...

Moved to Feedback & Suggestions. Threads merged. I can replicate this issue too. RSS also appears to no longer be working.

Hi ever130, It looks like you had exceeded your initial disk space quota of 1GB and were using the x10Hosting Basic control panel theme. There is currently a bug in our x10Hosting Basic theme where it will load incorrectly when your disk space limit has been exceeded. I've now switched your...

Hi fishkee4, There's no need for you to provide any information to us beforehand about your vBulletin installation, as long as you are using the official software from vBulletin and own an active, official license from vBulletin that is registered to your site's URL correctly. :) Thank you,