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  1. Dead-i

    Invision Power Board not working properly

    We do not permit the use of illegal (or "nulled") copies of software on our services. For this reason, your account has been suspended. If you have a valid Invision Power Board license, please create an appeal from your account's control panel. Thread locked.
  2. Dead-i

    Newbie needs help...seriously.

    Hi thevalis, Yes, you can upload HTML files, CSS files and images to your hosting account. ;) You can upload individual files by using your cPanel File Manager in your control panel. However, for uploading lots of files, I would highly recommend uploading your files using FTP. For more...
  3. Dead-i

    Unable to connect to phpMyAdmin

    Hi zlassing, I'm very sorry that I missed your thread. I've now fixed phpMyAdmin for your account. :) Thank you,
  4. Dead-i

    accept registrations from sweden

    I'm afraid that we have been forced to implemented Country Restrictions to our free hosting due to a significant amount of abuse from certain regions. For more information, please see http://community.x10hosting.com/threads/country-restrictions.166022/
  5. Dead-i

    phpMyAdmin cannot download database backups

    Hi stgeorge, I can assure you that this is an issue we are completely aware of and we have definitely not forgotten about. Over the last few weeks, our administrators have been working on isolating the cause of this and we've been working on optimising the speeds of phpMyAdmin. To give you a...
  6. Dead-i

    8/8/14 cpanel error

    Hi ecox10m2, We were running a few quick updates to cPanel a few hours ago on the free hosting servers. I believe all these updates have now completed and you should no longer see this error message. :) Thank you,
  7. Dead-i

    Can't log into Cpanel - Getting Error

    Hi, We're running a few updates to cPanel on the free hosting servers. They should be complete shortly. :) Thank you,
  8. Dead-i

    Request to increase space and change name

    Solved over IRC. Closing thread... :)
  9. Dead-i

    not redirect directory protected by password

    Hi, I'm not quite sure if I understand your question. Your "wp-admin" has been password-protected using "htpasswd" (or the option in cPanel), so people who wish to login to your WordPress installation will need to login to both WordPress and your directory. If you didn't mean to do this, you...
  10. Dead-i

    Connection Problems

    Hi, We were having a few issues with MySQL on xo3 a few minutes ago. This should now be fixed; are you still getting this error? :) Thank you,
  11. Dead-i

    Help! my_sql connect error

    Hi, The MySQL issue on xo3 should now be fixed. Sorry for any inconvenience caused. Thank you
  12. Dead-i

    How to se the mysql host?

    Hi, You cannot remotely connect to MySQL if you are on free hosting. If you are trying to access MySQL from your account, please use localhost. Thank you
  13. Dead-i

    Password Reset Error

    Hi ncdux10m, I'm afraid it appears that the account was terminated due to a very large period of inactivity. It was terminated on the 1st August 2014, after being inactive for a total of 52 days. Please feel free to create a new account and restore any backups you may have. Thank you, and...
  14. Dead-i

    Missing wordpress database after server change (split thread)

    Hi eddiebul, I've now restored your database. Please could you verify everything is working again? :) Thank you,
  15. Dead-i

    cannot get to site for serveral days

    Hi, Your website appears to be up fine for me. Please could you provide me with a traceroute to your domain? :) Please feel free to Private Message it to me if you wish. ;) Thank you,
  16. Dead-i

    New site - Account Suspended

    Hi ireneo, This should now be resolved for your account. Sorry for any inconvenience caused. :) Please disregard any suspension-related emails you have received in the last few minutes. ;) Thank you,
  17. Dead-i

    Unsuspend

    Hi desarae, I'm currently not seeing an active hosting account linked to your forum account "desarae". What is your cPanel username, or something I can use to identify your account? :) Thank you,
  18. Dead-i

    FTP 522 Disk full error

    Hi, Sorry about that. I've now fixed this for xo3. Could you please check whether FTP is now working again? :) Thank you,
  19. Dead-i

    Account Suspended but can not unsuspend it

    Your account is suspended for inactivity. You can unsuspend your account by logging in to your control panel. :)
  20. Dead-i

    Problem PhpMyAdmin

    Hi, Sorry about that. This should now be resolved for both of your accounts. :) Are you still getting this error message? Thank you,
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