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Hi fekay, Sorry about that; this should now be resolved for your account. :) Please disregard any suspension/unsuspension messages you received in the last few minutes. Thank you,

Hi omnix10m, I'm working on resolving this now. Sorry for any inconvenience caused. :) Thank you,

Hi, I'm working on resolving this now. Sorry for the inconvenience caused. :) Thank you,

Hi dunebigx, Sorry for the delay in a response. I took a look at your WordPress installation, and it looks like that your wp-config.php file has the default database settings in. Please could you edit your wp-config.php file to use the database you setup in your cPanel and try again? :) As for...

Hi vidya57x, It looks like your databases were not fully restored after the server migrations a couple of months ago. I've now restored your databases. Could you please confirm that the databases are working correctly again? :) Thank you,

Hi ttrdist2, This was fixed a few hours ago. Sorry about that. :) Thank you,

Hi vexedx10, This was fixed a couple of hours ago; please could you try again now? :) Sorry for any inconvenience caused. Thank you,

Hi lumosx10, For MySQL databases, please go into cPanel and create a new MySQL database, MySQL user and then assign the user to the database. For more information, please see this wiki article: http://x10hosting.com/wiki/MySQL Thank you,

Great to hear you got it solved! :)

Hi ninetee3, Could you please try logging out then back in to your cPanel, and then retry your connection to FTP? :) Just to verify, your FTP host should be your main domain name on Port 21, with your cPanel username and password. Thank you,

Hi bikedokt, When I go to the link you provided, I see an iWeb "Welcome" page ("Located in the magical town of Hanalei, Kauai, the North Shore Bike Doktor [...]"). Please could you try clearing your cache and flushing your DNS? :) http://x10hosting.com/wiki/Cache Thank you,

Hi, What are you looking to change your domain name to? Edit: Resolved over IRC (@leafypiggy), locking. Thank you

Hi susanxox, You can either move all the files to your .com, or you can change the Document Root in your Addon Domains to point to your .tk (so they both display the same thing). Thank you,

No, you may not use our forums to suggest other services.

Thanks. Are you definitely using starryde as your FTP username?

Could you please ensure you are using your domain name as the FTP host? :)

Hi ninetee3, Could you please try connecting simply with your cPanel username and cPanel password, rather than creating an FTP account in cPanel? :) If you're still having problems after this, please could you tell us exactly what error message you are getting? Thank you,

Hi neerajmo, Sorry about that; this should now be resolved :) Thank you

Hi susanxox, You can do this by first configuring WordPress to use your new domain name and then pointing your new addon domain (.com) to the directory where you have installed WordPress. :) Thank you,

Hi prescot2, You are likely seeing the difference in files between your cPanel and your domain because you are still logging into the free hosting cPanel rather than the infinitysrv cPanel (so1). ;) Please could you contact the x10Premium staff about this from your Client Panel...