Search results

  1. Anna

    Account deleted without any warning

    If they are deleted, that would be permanent. There is a requirement to log into the forums at least once every 31 days to keep a free hosting account active, failing to do so will get your account suspended for being inactive, this is clearly outlined in our ToS. 14 days after an account is...
  2. Anna

    Suspended

    vBulletin is not free software, any version obtained for free is more then likely to be illegally modified. Always look up your scripts before you upload them, a simple websearch would have directed you to their homepage; https://www.vbulletin.com/ The suspension of your account is permanent...
  3. Anna

    I did not know it was nulled...

    Ignorance is not an excuse, you are responsible for what you upload to your account. The account is now permanently suspended as nulled scripts are not only a violation of our ToS (they are considered warez), they are in fact also violating copyright laws.
  4. Anna

    ERROR Webmail no longer works

    Webmail will only work when you login with an existing email account, by selecting webmail at the dropdown for the account in question from the "Email Accounts" page. The icon on cPanels "front page" should probably be removed as it is missleading, there's no longer an automatically created...
  5. Anna

    ftp host name

    No, they do differ. x10hosting login, if you refer to https://x10hosting.com/control uses your contact email for login, cPanel does use a separate name, maximum 8 chars long, and can be found in your account information after logging into the account panel. Click hosting at the top menu to...
  6. Anna

    Unable to login into cPanel. "Login Attempt Failed!".

    Yeah, there was a policy change allowing only email address for logging into the account panel a bit back. Regarding being unable to login to cPanel, what address are you logging into cPanel at? You should be using http://fluidity.x10.mx:2082 OR https://stoli.x10hosting.com:2083 If you are...
  7. Anna

    Angry hello

    Your account was suspended because you didn't login to these forums for more then 31 days. This requirement is clearly outlined in our ToS, which you did agree to when you signed up. I have unsuspended your account, should this occur again, you can unsuspend yourself through the account panel...
  8. Anna

    Account suspension issue

    Your account doesn't show as being suspended at this time, I assume you found out how to sort it. To avoid such suspension in the future, make sure you remember to log into the forums at least once every 31 days, logging into the account panel and/or cPanel does not count as activity in this case.
  9. Anna

    Country blocked

    Hello, There's at this time no option to bypass the block, as suggested you can try again at a later date, but I have no eta on when, or even if, your country will be unblocked in the future. Having a friend sign for you, would technically be a ToS violation, as the person signing up would be...
  10. Anna

    mail sending

    Hello, If you haven't already done so you'll need to create an email account in your cPanel, sending as the cPanel user does no longer work, and hasn't since cPanel was updated a while back. You will then have to access webmail for that specific email account in order to send an email. The...
  11. Anna

    saying my domain is 404 not found error

    I'm seeing a white page with only this text "Xurses€€" when visiting your domain. Could you please try clearing your browser cache?
  12. Anna

    suspension issue

    I have sorted the faulty redirect to the suspended page.
  13. Anna

    about smtp connection

    smtp port would be 25 in our setup. The from email must be a valid email listed under your cPanel account (click email accounts and create it if it does not already exist).
  14. Anna

    What?

    What you did upload was a phishing site, in other words a site that poses to be the real one in order to obtain sensetive information from users, their passwords etc. This is against the law, and the suspension is therefor permanent.
  15. Anna

    Setting up Website

    It is possible, if you have dynamic IP, that someone else had the IP in the past 24 hours and signed up. I removed the sign-up history from your IP, could you please try now?
  16. Anna

    ftp host name

    Your ftp host would be the same as your main domain. Username and password, the same as you use for logging into cPanel. Port is 21.
  17. Anna

    email admin form on my site

    Hello, You should not need to enter the password when you click on phpMyAdmin in cPanel. To resolve this please try doing a password reset in your account panel, that usually solves it. Regarding the email, if you try sending one to yourself, do you get any errors back from the script?
  18. Anna

    Love the Hosting Hate the Suspensions.

    Only logging into this forum will count towards keeping the account active. For those who think finding a very small amount time to login here in order to keep your account active: There's an option to get rid of the need to login once every 31 days, plus get a little boost to your account...
  19. Anna

    Change in username

    cPanel user names can not be changed, other then by terminating the current account and you creating a new one. The cPanel username however holds no significant towards the domain in use, it does not in any way affect the functionality of your account.
  20. Anna

    Account Suspended

    With an suspended account all access, including backups, are revoked as per section 8 of our ToS:
Top