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  1. Dead-i

    Seriously Need Some Help

    Assuming this is on your x10 account, I believe there is an option to "Reset Zone File" in the "Advanced DNS Zones Editor". If you do this, it should reset your zones to it's original setting. I recommend you do this, since currently your zone listing is empty. @Descalzo: I don't think it will...
  2. Dead-i

    Site Builder is not showing under Software/Services in cPanel

    Hello, RVSiteBuilder was removed during the last server migrations, but it will be returning very soon. Thank you
  3. Dead-i

    No Web Posting Account?

    You were probably suspended for inactivity. We require all users to login to the Account Portal every 30 days, or their account is suspended. Though they can unsuspend their account at their will, if it is left suspended for a long time it is terminated from the servers. It looks like you've...
  4. Dead-i

    cPanel timing out

    Your IP address was blocked, so other people would have been able to connect and view your website fine, except you. Do you share your IP address with anyone else? If so, would it be possible they were trying to login to Level's cPanel for some reason? Neither MySQL databases or standard email...
  5. Dead-i

    Website Totaly Gone / Deleted ???

    If your home directory files are missing, the SAN has probably disconnected. All your files are still intact, they are just disconnected from the core server. Normally updates and notifications are posted on the http://status.x10hosting.com/ blog, and I think you can also follow it on Tumblr in...
  6. Dead-i

    DNS Help

    You need to ensure the domain is pointing to our Nameservers below: ns1.x10hosting.com ns2.x10hosting.com
  7. Dead-i

    My account has been suspended

    Hello, I'm afraid that hosting proxies are a Zero-Tolerance suspension, nevertheless of whether it was public or private. We strictly prohibit the use of proxies on our services, and we will not be lifting the suspension I'm afraid. This is clearly stated in Section 1 of the Terms of Service...
  8. Dead-i

    cPanel timing out

    Thank you. It appears that IP address had been blocked in the firewall for 5 failed cPanel login attempts in 5 minutes. I have unblocked it now, Are you having trouble remembering your cPanel password?
  9. Dead-i

    cPanel timing out

    Could you please PM me your IP address? Click here if you aren't sure what it is.
  10. Dead-i

    Upgrade

    Hello, You can use .COM web addresses on all the hosting services we offer, including free hosting. In order to purchase a .COM domain, you can either: 1) Purchase a domain from x10Hosting 2) Purchase a domain from an external registrar (such as GoDaddy) and set Nameservers accordingly 3)...
  11. Dead-i

    cPanel timing out

    Can you access your website fine?
  12. Dead-i

    DNS Help

    Have you definitely added your domain as a Parked or Addon Domain?
  13. Dead-i

    cPanel timing out

    I am able to navigate to the cPanel fine. Are you behind a firewall/proxy/etc that could be blocking Port 2083? Many schools and workplaces do this. Thanks :)
  14. Dead-i

    CPanel Not Accessible

    I can access that URL fine. Please ensure that you are not behind any firewalls/proxies/etc that could be prohibiting your access to port 2083. Many workplaces and schools do this.
  15. Dead-i

    cant access mysql server

    If this VB.NET application is trying to remotely connecting to the database, it will not work on free hosting since Remote SQL is only enabled for certain paid plans. :wink:
  16. Dead-i

    Total block out to domain public and private

    Please could you be more specific? What error message are you getting? What URL are you getting?
  17. Dead-i

    Redirect

    Please refrain from double-posting. As the others have suggested, there are many ways of doing this in your file manager. A few examples include: - Creating an index.html with the HTML META tag to redirect - Creating a .htaccess and configuring it to redirect it (best way since it redirects the...
  18. Dead-i

    We have disabled registrations from your country of origin due to continued abuse.

    Re: We have disabled registrations from your country of origin due to continued abuse Please read: http://x10hosting.com/forums/useful-information/166022-country-restrictions.html Sorry for any inconvenience
  19. Dead-i

    Can't access my ftp

    Could you try using entendu.x10.mx as your FTP host? If you are still having problems, please provide the specific error message you are getting
  20. Dead-i

    Account Deletion

    Your account has been terminated, you may now sign up for a new one. What?
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