Search results

  1. Anna

    ftp username password not working

    Did you register and configure the domain at http://co.cc? co.cc domains are provided by them, and has to be registered there before they can work. Once you have it registered you need to set it to use our name servers: ns1.x10hosting.com and ns2.x10hosting.com If you done this you should note...
  2. Anna

    Max file size upload

    You'd likely get an e-mail saying your hosting account has been terminated, there's no guarantee though, depending on how the actual termination is done (can be done two ways).
  3. Anna

    December Updates

    technically you would be, however the one account itself would be in violation of TOS, as only the one that actually did the registering (Primary owner) would be allowed to use it, and he/she can not share the login information nor give away hosting to a third party (you).
  4. Anna

    Remove Domains

    Account panel can take a little time to update itself with changes you make in cPanel. Should not be more then a few days though.
  5. Anna

    Unknow suspension what i do there is no unsuspension button

    You violated the Terms of Service that you agreed to when signing up. Therefor the account has been suspended and all access permanently revoked. Eventually the account will be terminated.
  6. Anna

    SiteReptile addon?

    You can still use it by going to this URL: http://sitebuilder.x10hosting.com although the direct link is no longer present in cPanel.
  7. Anna

    Why??

    Seeing as the suspension was placed on the 10th, which is two days ago, it may be you visited shortly after the command to suspend your account was put into the system queue. Once the command is entered to the queue, it will be executed when it reaches the top of the queue. Also please note...
  8. Anna

    Illuminated Plan Moves

    Illuminated is pretty much the same as Prime Membership (when it comes to specs and resources), main difference is that illuminated accounts are located on its own server, while Prime is still on the same free hosting server as you already are located on.
  9. Anna

    Where has the " I.P deny manager" gone in Cpanel

    It's been removed since it was broken due to our load balancing setup, cPanel would always see the requests as coming from the webserver(s), not from the actual user viewing the page. Yes, you'd need to sort it with .htaccess.
  10. Anna

    Suspension unwarranted

    Sadly, with the latest updates made available for wordpress, it seem the automated update are triggering the resource usage suspension. I took a quick look at the logs, and for the most they are just above the limit (which is 25% CPU), but well within the limits for Prime and Illuminated...
  11. Anna

    Question about Service

    The file hosting clausal would indeed be for personal storage (backups of your computer etc) and file hosting services (such as Megaupload). Sharing project files would be allowed, as that is related to the site you are hosting.
  12. Anna

    Ticket #CDX-795309 closed prematurely

    Ok, I managed to dig up the actual e-mail (I only got access to that e-mail account recently). The swap option does not take an e-mail address, it should only require you to enter the forum name and password, for the account you want to switch to, in other words the one you use now. Since...
  13. Anna

    Ticket #CDX-795309 closed prematurely

    That ticket was closed because you didn't reply within a set time. The system automatically close a ticket waiting for user reply (set as on hold) if the user does not reply within 5 days, 24 hours before it is actually closed a warning e-mail should go out. Sadly, e-mail replies do not get...
  14. Anna

    1 Extra DB?

    Hello, Only option would go buying the Prime Membership. You can however install more then one script into the same database, as long as you make sure they have different table prefixes.
  15. Anna

    I'm back!

    welcome back :)
  16. Anna

    Help!Suspended my account!

    14 days and delete, though it could just as easily be 20 days, as 14 is only the minimum time frame that would pass between suspension and termination.
  17. Anna

    Urgent need question abour Prime Membership

    With Prime you will still be on the same physical server as you are now, which means there will be no change in what features are available.
  18. Anna

    ftp username password not working

    Hello, We have had some problems with FTP for your server, we recently re-installed ftp service, so the problem should now be sorted. Are you able to login now?
  19. Anna

    Website Doesn't Exist?

    for information about how to flush dns cache see: http://x10hosting.com/wiki/How_do_I_Flush_my_DNS_Cache
  20. Anna

    please help me do delete my free account

    Hello, I have set your hosting account for termination, it should be fully removed within 48 hours. Please note that we do not delete forum accounts.
Top