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  1. Anna

    DNS Transfer

    Have you tried clearing browser cache? I can see a WordPress install on your site. Since there's a DNS change involved, you might also need to flush your dns cache; see this page for information on how to do that: http://x10hosting.com/wiki/How_do_I_Flush_my_DNS_Cache
  2. Anna

    I need urgent help, please.

    It's likely related to cookies, specifically the cookie domain set. The only option left to sort that would be editing inside the database, make sure that you take a backup before doing that though. I'm not familiar with MyBB, so I can't say what table and values you need to look at. Typically...
  3. Anna

    upgrade to pro fails

    Did you ever try that alternate link for registration to premium I gave you in PM?
  4. Anna

    Can't Link Forum Account

    I have sorted the e-mail. Seem the system cleanup is not done at the moment of swap, but rather periodically.
  5. Anna

    Can't Link Forum Account

    Yeah, I understand your point, however just deleting it in the forums would not work, as there's also a client account ID attached to it, so it would leave the backend a bit messy if we did that (leaving a client ID without an actual user). With the swap, those things are automatically cleaned...
  6. Anna

    Can't Link Forum Account

    To be able to link up, you need to login to account panel using the e-mail attached to your hosting account (densht [at] gmail.com) as user name and the cPanel password, is this how you try to do it? Is that the e-mail you would like to use in the end? If so i can change the e-mail in the...
  7. Anna

    First timer

    The mail.php you have, which does have the title <title>Sender Anonym Email :: FLoodeR :: SpameR</title> is what got you suspended. The last mail log for the account says: "User korrupt has just tried to send message number 3099", which means that within an hour your account tried to send...
  8. Anna

    New domain

    You can change your main domain inside the account panel (https://x10hosting.com/control), or set an addon or parked domain in cPanel. You can not create a separate hosting account under the same account panel, each individual is only allowed to have one hosting account.
  9. Anna

    My website has been removed?

    After 31 days of not logging in accounts are suspended, 14 days (or more) after the suspension was placed, account would be terminated, all data removed. This is all outlined in the Terms of Service, under the section inactivity:
  10. Anna

    Please delete my account

    There's no hosting account linked with the forum account you are posting with, if you tried creating a support ticket after logging in to account panel with the same forum account, that would probably be why it fails. This could be for two reasons; the account is already removed (it would be...
  11. Anna

    DNS issues (again)

    Your account only allows for 2 subdomains, one is taken by the addon domain; mcse7en.com (old.mcse7en.x10hosting.com), the other by files.mikebeas.com This means that you do not currently have a f.mcse7en.com subdomain to redirect in cPanel; the server have no way of knowing how to treat...
  12. Anna

    File hosting copyrighted works etc zt.

    You will never get access back to your account. The space was provided ONLY for hosting a web site. Storing personal files, computer drivers etc is constituted as file hosting, which is not allowed. Further more you had files that violated copyright laws in your account; unless you have...
  13. Anna

    File hosting copyrighted works etc zt.

    The problem here is that you violated the TOS, the copyrighted stuff would be the most severe things, but fact is we have zero tolerance for BOTH file hosting and copyright infringements. This means the account is permanently suspended, all access permanently revoked. You will not get access...
  14. Anna

    Hello

    For free hosting we do not open ports on request.
  15. Anna

    url help

    This is what I find regarding your domain on a lookup: Proper configuration would be having ONLY NS1.X10HOSTING.COM and NS2.X10HOSTING.COM
  16. Anna

    cant register

    Do you by any chance share the IP with others? If one of them would have signed-up in the past 24 hours, that IP would be temporary blocked in the system until 24 hours has passed since that sign-up. From what I can tell, based on the IP you posted form, your country in itself is not blocked...
  17. Anna

    Hi, I am stupid!

    :) Since the problem is sorted, I'll close this thread then to mark as resolved.
  18. Anna

    cant register

    The blocks in place are recent, so your friend may have registered before it was implemented. We do not currently have any way of creating an account for you.
  19. Anna

    cant register

    If it is the first time you try and register, that it would likely be the first one (accessing through a proxy) that stops you from signing up. Try without going through an proxy. Note though that some countries are blocked from registering at this time.
  20. Anna

    Hi, I am stupid!

    Your main domain is: tomsriverwx.x10hosting.com Confirmed that that is what it says on the server as well.
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