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  1. Anna

    Domain redirecting?

    That domain does not redirect when I go to it. Might have been dns propagation (depending on how you set the redirect), or possibly cache. I have not heard of errors on changing password, what is the error message you are getting?
  2. Anna

    hosting server still stating getupdated

    Should now show correct data. Closing thread as this has been resolved.
  3. Anna

    Account Suspention

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  4. Anna

    Please make my websites active....HELP!!!!

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  5. Anna

    unsup me !!1

    Hello, Whether rapidleech is nulled or not is not of importance right now, rapidleech is prohibited by TOS under all circumstances, so if anything the suspension may be labeled wrong. Plus the bunch of mp3's that would be copyright infringement won't help your case either. Your account will...
  6. Anna

    Error from park wrapper: bullyboutique.net is already configured.

    Hello, You should be able to add that domain now. If you still get any errors please let us know what folder it should point to and we'll sort it for you.
  7. Anna

    Account Deletion Request - Please delete my free hosting account.

    Hello, Your account will be removed from the system shortly.
  8. Anna

    Can't login to Cpanel (moved from Fris to Boru)

    Hello, It has been a common problem that passwords do not work as expected, they seem to have been messed up during the migration. The easiest way to sort it is by resetting the password in the account panel (x10hosting.com/control/login.php). Could you please try doing that?
  9. Anna

    unfair suspension

    Hello, I have not seen the picture in question, but I have highlighted (bolded) the part of TOS I believe the staff member that originally reviewed it found the image to fall under. To answer the question about what we base it on, it would be mainly content. Although purpose could have impact...
  10. Anna

    Unsuspension request

    :) you're welcome. Since this is now sorted, I'll close the ticket.
  11. Anna

    Account suspended

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. Since the account panel currently has the incorrect information, you will not be...
  12. Anna

    Deletion of Account

    Hello, Before we do so, please confirm that you have all backups you might need.
  13. Anna

    Site returns "Server not found" (Firefox) / Cannot log in to cPanel

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  14. Anna

    unsuspend my free hosting domain

    Manual restore needed, escalating.
  15. Anna

    Request help to recover accidentally deleted sql database....

    Is there still a need to restore from our side? I see a database with that name listed in your account.
  16. Anna

    faster than unpacking???

    Looks to me as your site is up and running, is there still any files that need to be restored?
  17. Anna

    Please Unsuspension My Host

    Not gonna happen. Your account is permanently suspended and will get terminated.
  18. Anna

    Plz restore my host

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations, if this applies for you, let us know and we'll set you a new one. Your account...
  19. Anna

    Database Error: Unable to connect to the database:Could not connect to database

    Hello, I have sorted the database connection by recreating your database user with the same password as you had before.
  20. Anna

    I'm so sick of all the problems with x10hosting. This has been the worst experience.

    Re: I'm so sick of all the problems with x10hosting. This has been the worst experien Not a support request, closing.
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