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Hello, Your account is no longer suspended. If you have trouble logging into cPanel, please try reseting the password through the account panel.

Hello, Does look like file permissions, I clicked a few links and one that came up with an error was http://www.theblackclan.co.cc/community/members/jbapp/jbapp.php, I checked and made a minor change to the permissions on that file, and it now works. In general folders should be 755 and files...

Hello, What is the domain you want to add?

Hello, Is there any other problems or can this be closed?

I can see if we have a backup of your database if you want, there should be one from just before the server went down that is easy accessible. I can restore it under a new name if you named your new database the same as the old was.

closing thread since the forum is back to working.

Hello, Your entire public_html folder had the wrong permission set, I have corrected that and your site seem to be working now.

I dunno when it will be enabled, but it should be enabled eventually. Currently it's not even possible for staff to change it from the admin interface.

Hello, You should be able to update it through the account panel (https://x10hosting.com/control)

Hello, That is out of my hands to enable, it is disabled for all accounts currently.

Account is now unsuspended.

Hello, You can change the contact e-mail through the account panel (https://x10hosting.com/control). If you still want to create a completely new account, this one needs to be terminated, so please confirm that you want this done

Hello, Could you please try now? As for them not showing up, could you please try re-writting the permalinks, by going to that page of wp administration and just save with the same settings?

Hello, Your account was suspended for inactivity on the 16th of July, due to this it was not automatically restored in the maintenance. I have started the restore and your account should be available within 24 hrs. Note that you may need to update the password through account panel as there...

Hello, Your account was suspended for inactivity on the 16th of July, due to this it was not automatically restored in the maintenance. I have started the restore and your account should be available within 24 hrs. Note that you may need to update the password through account panel as there...

Hello, Looks to me as your site currently display correctly. If there's any further issues with this, you can re-open the thread or create a new one.

Hello, Your account was suspended for inactivity on the 16th of July, due to this it was not automatically restored in the maintenance. I have started the restore and your account should be available within 24 hrs. Note that you may need to update the password through account panel as there...

Closing this as I have answered one of your previous tickets about the missing database, please refer to that for further help if needed.

Hello, I've placed restoring your files on my todo list, currently I can not access the backup server.

Hello, Your account is being restored and should be available within 24 hrs. Your account panel may incorrectly show you as suspended until it is re-synced with the server.