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All packaged accounts have been fully moved over, but all transferred accounts are not yet restored onto the new server. In total account restores were at 60 % (includes both cossacks and lotus) last I heard, which was this morning (roughly 6 hrs ago). I can unsuspend the account, but I can...

On a side note, the account linked with your forum account is on chopin and should be unaffected from this move. Your site loads up nicely for me.

I can't give an eta, but the last I heard the restores were about 60% done (both lotus and cossacks account included)

Your account is suspended for having a nulled script, this means we will not expedite the termination of your account. In due time it will be automatically terminated.

You should always start your own support thread. That said, your account is not suspended at this time and appear to be working correctly.

Your suspension doesn't have anything to do with you not logging in, the reason is your account is being moved to a new server. You can read about why at http://status.x10hosting.com

Hello, Unfortunately once an account is terminated, the backups are also deleted. To be able to check for sure if it is termiinated you'd need to give us the cPanel user name that he had, seeing as you created a new forum account we can not look it up using that either.

if you want your account deleted, please confirm you have all backups you might need.

no we do not know for certain how long it'll take to restore all accounts back to the new server. Last I heard was that it is about 60% done.

The server you are on had to undergo some emergency maintenance due to a failing disk drive. We had to move all accounts to a new server, but not all data has been restored onto that yet. You can read all about it at http://status.x10hosting.com

All about why your site is not working is listed at http://status.x10hosting.com Short story: Due to a failing disk we had to do some emergency maintenance, which in this case means moving everything to a new server.

If no longer have an hosting account with us, we can not do anything about your domain. If you had your personal domain pointed to your account here, you'll need to change the configuration at your domain registrar to reflect you host change.

All accounts on your server is being moved to a new server. You can get updates at: http://status.x10hosting.com

This should now be sorted, the issue was caused by the fact the directory name had uppercase letters by the look of it, there was a mapping with all lowercase letters for the directory name in the config file. Due to this I wont swear that in case of config file being rebuilt this won't come...

In reality from now on there will only be adfree-infinity, you can chose between staying at your current plan adfree-adfree, or you can request to have your plan changed to the adfree-infinity plan. You can read more about the adfree-infinity plan at...

Once completed you're server will likely still be cossacks and be accessed the same way you do now. There's nothing you need to do, unless you used an A record to point your domain, in that case there's a chance you'll need to update IP once the move is completed. I have unsuspended your...

Lotus is still in transit between old and new server, this unfortunately means that the site/server may be inaccessible from time to time. You can read more at http://status.x10hosting.com

I have unsuspended your account. That said, you may still experience it being inaccessible depending on where your domain point in relation to where the files are (domain could be updated to new server, while files are not fully restored).

it is likely a result of propagation not being fully done. DNS propagation can take as much as 48 hours to be completed.

I have unsuspended your account. Please note: Your account has been moved, but might not be fully available at the new server, therefor you should not make any changes as of yet, as they would not be automatically transferred over to the new server if they are done to files that are still on...