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  1. Anna

    Suspention

    I have unsuspended your account. Please note that the server you are on, cossacks has a failing disk drive, so it's likely offline right now. All accounts are in the process of being transferred to a new server. Everything should be back in order once the move is completed, until then I'd...
  2. Anna

    how do i back up my web site data

    Your site loads, although a little slow.¨ Since it is still on the old server, I'd advice against making changes just yet, as the changes you make from now on would not be automatically transferred over.
  3. Anna

    how do i back up my web site data

    a step by step on backing up, with images can be found here: http://x10hosting.com/blog/2010/04/create-local-backup/
  4. Anna

    site moved??

    Actually just got word from Corey, it's safe to unsuspend as all packaged files have been transferred. This however means that changes made from now on will NOT be automatically transferred to the new server. I have unsuspended your account
  5. Anna

    Change forum name

    It's not as simple as going into the forum admin panel, your forum account is linked with the hosting account and used in a couple related systems which also needs updating from the backend. I have alerted an administrator with access to that backend. Note, if it wasn't for the fact you are...
  6. Anna

    Chopin is down now - first Cossacks, now Chopin?

    I did as described above for you, now your site works fine. I dropped the user, re-created it with the same password you specified in your config file and then added the user to the database, granting all privileges.
  7. Anna

    Suspended Account

    Hello, Unfortunately I can not give an definitive answer to that. Due to the failing disk the transfers of accounts are a bit slower then they'd normally be, we do not want to risk the data by trying to do it any faster either. Last I heard (which was early this morning, roughly 8 hrs ago)...
  8. Anna

    Suspended Account

    Hello, Unfortunately I can not give an definitive answer to that. Due to the failing disk the transfers of accounts are a bit slower then they'd normally be, we do not want to risk the data by trying to do it any faster either. Last I heard (which was early this morning, roughly 8 hrs ago) it...
  9. Anna

    related to account suspension

    Escalated, for staff handling.
  10. Anna

    connection reset

    The server your account is on is undergoing some emergency maintenance, due to a disk drive with issues all accounts are moved to a new server. You can read more at http://status.x10hosting.com
  11. Anna

    Apology of Warez

    It will eventually be automatically terminated, we will not speed up that process.
  12. Anna

    website down

    Information about your server can be read at http://status.x10hosting.com
  13. Anna

    Site no longer working - DNS/HTML all at right settings.

    as announced at http://status.x10hosting.com all accounts on cossacks are being moved to a new server. This came up as an emergency maintenance when we noticed that a disk drive on cossacks were having issues. Until migration of your account is completed your site will not work.
  14. Anna

    Free Hosting Suspened

    You are not suspended for inactivity, if you had been you could have requested the unsuspension from your account panel to be automatically unsuspended. You're suspended with the following reason: "user transfered to another server." This means your account is on the move to a new server...
  15. Anna

    Default Web Site Page

    Your main domain seem to be working for me, although it looks like you do not have any files in your public_html folder. If you still get that message, please try clearing your browser cache and/or flushing your dns cache.
  16. Anna

    Adding a domain

    the name servers are ns1.x10hosting.com and ns2.x10hosting.com
  17. Anna

    Suspended account

    I just found your ticket regarding your paid account and question about the same kind of application. I have unsuspended your account.
  18. Anna

    Domain changed (domain1.x10hosting.com TO domain2.x10hosting.com) but not working..

    Re: Domain changed (domain1.x10hosting.com TO domain2.x10hosting.com) but not working There's not much you can do, as reported at http://status.x10hosting.com your server cossacks has a disk drive with some issues so we're moving all accounts to a new server. This is a slow process, but so...
  19. Anna

    Disk full?

    That would be a server side issue, possibly a result of the accounts being packaged for transfer to a new server. I'll see what can be done to sort it. However, since the accounts are scheduled to be moved, and your account may have been packaged, it's wise to not make changes to your site...
  20. Anna

    page error

    By the look of it your account is only partially moved over from cossacks. Ones it is fully moved it should be back to working order. As announced at http://status.x10hosting.com cossacks had a disk drive failing, so all accounts are being moved to a new server.
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