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  1. Anna

    Please Unsuspend my Account

    I checked the log, and found occasions of your CPU usage going high. The highest notation that I saw was 189.000, which means you were using almost two full CPUs at that time. This is what keeps coming back, several processes and entries in the log file: Ps. I edited the true path to image...
  2. Anna

    I want uprage my freehost to Pre Host Static

    Upgrades from free to premium (paid) hosting works in such way that you first sign up for and activate the premium account. Once you have done so you submit a ticket, in the clients are you will have access to as premium user, and request your free account to be transfered over. Don't forget to...
  3. Anna

    My account has been suspended

    the sad truth is not all admins can not do it still... but it has been made possible for users to do it themself. Requireing the user to do it allows for a better security. If you are able to login to control panel with hosting credentials (e-mail address attached to hosting + cPanel password)...
  4. Anna

    available domain name

    To use a co.cc domain you need to sign-up for an account at http://co.cc and register the domain. co.cc is a third party domain provider.
  5. Anna

    Suspension after suspension

    Please try clearing your browser cache and/or flushing your dns cache. For instructions about clearing dns cache see this knowledgebase article: http://kb.x10hosting.com/questions.php?questionid=16
  6. Anna

    help!

    Login to account panel with the same forum credentials as you are using to login here right now. Also a reply to that ticket would be sent to the same e-mail address you have as contact e-mail for the forum account you are posting from now.
  7. Anna

    Out of Space?!!

    I see your account with the following disk usage information: Disk Space Usage 301.14/1024 MB Try clearing browser cache, you might be getting a cached version of the cPanel. More likely it was never configured for your server after the migrations, as unlimited is the default setting in...
  8. Anna

    i get susppended

    Hello, Your account is not suspended. When I visit your website I get a blank white page, which would suggest there's an error in the code, causing execution to fail.
  9. Anna

    Out of Space?!!

    Free does not have unlimited disk space. They will have after June 1st though. Currently the limit is 1GB (1024 MB).
  10. Anna

    Inactivity timer

    You do not have to login monthly since you have purchased the inactivity timer. If the hosting and forum account were not linked that would definitely account for the warnings, as inactivity timer is attached to the forum account. Also I know that the warning e-mail falsely were sent to users...
  11. Anna

    Plz delete my whole detail

    You can always edit the profile and remove all personal data
  12. Anna

    Please please please change my hosting name

    The only way to change a hosting name is to terminate the current account and sign up for a new one. However, when I check your cPanel user name is gunnar
  13. Anna

    Account Availability

    Don't advice them to start a new thread, bumping is better. Also 24 hours would seem like a reasonable bump time to me.
  14. Anna

    Account Availability

    Note that the thread will appear closed for anyone but the OP and staff if it was escalated into a support ticket. Further assistance is then handled privately between staff and the user in question. Also i know that Corey, the big man, did close all support threads a while back since most of...
  15. Anna

    I can't Parked Domain!

    Hello, Can you please try now?
  16. Anna

    Cronjob not working

    Yes, crons are allowed, as long as there's at least 5 minutes between each cron run. I have no experience in perl scripting, but I'm sure there's someone else around here that does. It is likely that you need to have the path to perl included in the command (it is needed for executing php...
  17. Anna

    Help

    Hello, Can you clarify a bit? There's no hosting account associated with the forum account you are using currently. Under what cPanel name did you sign up for a hosting account?
  18. Anna

    WWW, DNS, "default website page..."

    I'll close it for you, since it is sorted.
  19. Anna

    Free versus Static account

    There's a lot other differences not listed there. E-mail limitations: Free has a limit of max 100 e-mail an hour, while paid, if restricted at all, is around 1500 e-mail an hour. Resource usage: Restrictions differ significantly, where paid has more then the double allowed. Stability: Paid...
  20. Anna

    cossacks temp is rising higher and higher 90%

    Hello, Thank you for alerting us to this. We will be looking into it as soon as possible.
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