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Glad to hear it is working, I will close the ticket you have in support section, and this thread as well. If you need further help, please submit a new support request (thread)

Hello, Seem that your account is one of the ones that didn't transfer correctly onto the new server. I'll escalate the thread into ticket area where it will be sorted as soon as possible. To access the ticket click on the colored bar at the top of this thread, use forum user name and password...

Since you can't access the ticket I'll repeat my reply here then: -------------------------------------------------------------------------------------------------- Hello I found the problem, for some reason the system had failed to add the domain name to the name servers. This has now been...

That is part of our backend system, a way for us to quickly find basic information (user name, main domain and account ID) about each user when they ask for support. Can only be accessed by those who work with support.

no, that won't happen, same rules apply to all. A valid, active license is need if you want to use vBulletin.

we do check the licenses towards vBulletin occasionally.

thanks for the tip :)

Hello, I checked the logs of the events leading up to suspension, and it seem that the cause is with in your add-on domain: warpedgaming.co.cc This is part of the log:

Send me a pm with the following information and I'll manually create your account. cPanel name: (max 8 chars long) desired domain: contact e-mail: Mark here with an X if you agree to the TOS [ ] Normally it would be an escalate issue, but since there's a bit of delay in support response times...

closing this duplicate

the recommended method would be setting it to use our name servers: ns1.x10hosting.com and ns2.x10hosting.com

I did check logs, and indeed it does appear to be related to the nextGen gallery, this is copied from the log: It seem to be related to ajax functions for the gallery.

Ok, going to escalate, as this is out of the community's hands

Free hosting does not allow connecting to mySQL remotely. There was an issue with the mySQL server earlier, which should be sorted now so your databases should be back in cPanel.

you should put it in public_html folder

If you feel that way, feel free to leave. *Thread closed as it is not a support request*

I have ran a forced unlock on your account, you should now be able to access cPanel. If you have problems still, please try changing password in account panel. Ps. I will close the ticket, if you still have problems, please post back here.

there's been a higher number than usual of tickets lately, mainly due to the migrations/upgrades which unfortunately has the side effect that ticket response time is longer. General Information about tickets: All tickets are attended in the order where the one with the oldest "last activity"...

Your account is no longer suspended. I did check the logs and it seem to be the script in the folder pakistannewsarticles.co.cc causing an issue. If you have any cache related plugins please try and disable those as they can cause high resource usage when the cache is being rebuilt.

Hello, Your hosting account has been put up for termination and will be deleted shortly.