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so what you want is the security question to be reset? I have reset the security question, you will be asked to set a new one next time you login to your account panel, after that you can change your cPanel password.

Due to the work being done on the backend and the server migrations, ticket response time is slower then usual (the higher up staff is rather busy with the maintenance). Your server, Starka, is one of those being migrated onto new equipment, it was last reported to be almost done, some details...

You can reset it from your account panel. (http://x10hosting.com/panel.php)

do you have many plugins to your wordpress? Some of them are known to cause high resource usage (wp supercache for instance)

It should be added automatically as far as I know

Since you say you have gotten other e-mails and the fact that you have the same for the forums, I manually set your contact e-mail as confirmed. Your hosting account should be created within the next 12 hrs, if not post back.

changes to dns can take as much as 48 hours to fully work. You can always connect to your cPanel using your servers base address: boru.x10hosting.com:2082

No Starka is not done, last report said mostly done, which means there are things that haven't been completed. For updates on the progress see this page: http://status.x10hosting.com/

it doesn't really matter who uploaded the script, it is your account and your responsibility. Further more you are not supposed to give out login details to any other person, the account is to be used by the owner only. As Livewire said, your account is permanently suspended.

There is no such thing as an advanced dns editor available on request, though we can edit the dns zone for you if needed.

I'm sorry, but there's no exceptions to the rules. If your site is in any other language a full, manual, translation must be available at all times. Paid hosting does not come with a language restriction though

There's no eta, for latest updates you can check here: http://status.x10hosting.com/ Starka is mostly done, but there's a few things left that can cause hiccups/issues Since Starka is migrated to a new server, it is likely it is getting a new IP (I haven't had confirmation on that, but I know...

yes, a file that big could early have caused the resource usage to hit the roof, as can many small files (like a few hundreds)

there's isn't any hosting account associated with the forum account you are currently using. What cPanel name did you sign up for? And were you able to confirm your e-mail address?

Often a browser creates a cache version of your site, pressing f5 just reloads it from cache in that case, while ctrl+f5 is a command to force the browser to get the data from the server which is why that is sometimes needed to see changes, especially if you only uploaded a new image as...

Your server is currently being migrated onto a new server, it is possible that you connect to one and your data is served from the other when you visit your site. You can read about the progress here: http://status.x10hosting.com/

Your server should be done. Do you have 'localhost' as database host? Please submit a support request in "Free Hosting" with as much details as possible. Including error messages.

Post back with the following information and it can be manually created: cPanel name: (max 8 chars) domain: contact e-mail: Mark here with an X if you agree to the TOS [ ] To the community helpers: Once he has replied, please escalate.