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I have looked at your ticket, and it appears that the issue is outside of the access level I as an account manager have, I have moved the ticket to administration department. The thing is that I can not add the domain, system says it is already owned, no doubt a result from a system error when...

Yes, your server (lotus) is currently undergoing maintenance as announced in the "Latest News" thread in "News and Announcements". Ps. the $3 dollar payment only makes your account immune of inactivity suspensions. Ds.

Hello, If you tell us what cPanel name you have/had we can check what has happened to the account. If you haven't used it for a long time it may have been terminated.

It has been confirmed that the issues Lotus currently experiencing is related to the http://forums.x10hosting.com/news-announcements/110021-latest-news.html Lotus is currently being moved onto a new server.

It has been confirmed that the issues Lotus currently experiencing is related to the http://forums.x10hosting.com/news-announcements/110021-latest-news.html Lotus is currently being moved onto a new server.

your domain resolves to wrong IP. You need to login to co.cc and change the configuration, recommended is setting the name servers to ns1.x10hosting.com and ns2.x10hosting.com For A record you need to set it to: 69.162.70.130

Our hosting is Linux based. We do support aps.NET through the mono project (currently the support through mono is asp.NET up to version 2.0, although some things from later versions might work)

It would still show that in the error as that is the actual address of the mySQL server, it is redirected there from 'localhost', and only access through that redirection is allowed on the database server which is why the host has to be 'localhost' for the script to work.

Might be server related then, you're not the only one on lotus reporting an issue with mysql, I'll alert an server administrator so they can check. Could be related to changes/upgrades as announced in the thread http://forums.x10hosting.com/news-announcements/110021-latest-news.html though

first of you should open wp-config.php and make sure the host is set to be 'localhost'. Replacing index and re-installation would not solve things if there's a server related issue (I haven't seen anything indicating that yet though). It could also be a temporary problem due to the...

I'm not familiar with wbb 3.1 but there should be a config file somewhere typically named config.php or settings.php, you can edit the file using code editor in cPanels file manager. For phpbb3 the file you want to edit is config.php located in the root of the install. Open it with the code...

Happy birthday :) Hope you get a good day

you need to set host to be 'localhost'

Just for an information: you can reply to the e-mails and the reply will be appended to your ticket, so in reality you wouldn't really need to login to the ticket system to be able to communicate with us. As for the double ticket IDs, for some unknown reason there sometimes is a duplicate...

If you go to your account panel here on the forums you will find the option to pay $3 for an inactivity timer, which means you do not need to login here for a full year. As for the hosting packages, yes the static package gives less ftp accounts, databases and parked domains. But what you do...

note that dns propagation can take up to 48 hours to fully settle, which means that while it works for one it might not work for another depending on the pathways they have on the Internet. It's also a good idea to flush the dns cache as that at least forces your computer to check if your ISPs...

do you have the domain added as an addon or parked domain in cPanel? If so you need to remove it from there first. The error code translates into a system communication error. You could try again later, or if that doesn't work tell us what you want your main domain to be changed to and we can...

did you register and configure the domain at http://co.cc? co.cc domain is provided by them as a third party, you'll need to configure it to use our name servers (ns1.x10hosting.com and ns2.x10hosting.com), once that is done it can take up to 48 hours for the domain to be fully functional. you...

use your main domain as host.

First of all: All account managers do this on their spare time, it's a voluntary job. We don't have all the answers to everything. And we certainly don't have access to check everything on the servers. Boss is the Best is a community member who is trying to help, he don't have access to all...