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  1. Anna

    Is...

    as long as you don't link to any site that distributes illegal content, talk about how to hack stuff or where to get illegal content, we don't suspend you for linking other sites. Any downloads you offer must be yours to distribute, if you want to have download links to shareware/freeware...
  2. Anna

    Count to 200

    time to reset you all back :) you're all back to square one on this
  3. Anna

    my account

    As I said, the account will not be unsuspended under any circumstances. You broke the TOS, which you agreed to when you signed up, your account was suspended because of this. The nature of the offense is such that is falls under zero tolerance policy. It is also clearly pointed out in TOS...
  4. Anna

    my account

    Since the files are in fact illegal, it would actually break international copyright laws if we unsuspended your account and allowed you to get a backup. Remember that keeping backups is always your responsibility
  5. Anna

    Database will not accept connection

    try using localhost for server host. Also did you create the database and user through wizard or manually? If the later did you remember to add the user to the database as well?
  6. Anna

    my account

    You are suspended because illegal files were found on your account. Nulled scripts are prohibited by TOS and the offense fall under our zero tolerance policy, which means your account will remain suspended.
  7. Anna

    in reference to my last thread... (ticket)

    That is odd, though not unheard of unfortunately, we're working on a solution to that. Still need an answer to the question asked in the last thread though: What are the sub domains and addon domains that should be there? I will make a note to the ticket that you can not reach it and link to...
  8. Anna

    100 emails per hour suspension

    actually, we prefer to have the thread with all information escalated, so we don't need to ask about the same things that may already be answered in the forums. Had it been this thread I found in ticket area the first time, the matter would have been resolved sooner.
  9. Anna

    100 emails per hour suspension

    Don't advice hem to start new threads, this is a support thread which you could easily have escalated. Plus in this case there's already an escalated thread.
  10. Anna

    My Account Panel Account.

    I found a log entry saying that the account labtec was terminated on January 3rd after being suspended for more then 10 days. This was an automated termination. There's no way to re-open that account, you'll need to sign up for a new one if you want.
  11. Anna

    Account Deletion Request - Please delete my free hosting account.

    The account is deleted, however it may take a bit for the system to clear out all parts, this process can not be speeded up.
  12. Anna

    URL Problems

    To answer your initial question. To view a site before a domain is fully operational it's like this: http://servername.x10hosting.com/~cpanelname (in your case: http://boru.x10hosting.com/~xan)
  13. Anna

    cpanel login

    you do know that your cPanel name is NOT the same as your forum name? Just to be sure, are you using baseball to login to the cPanel?
  14. Anna

    I want to remove my account from deletion queue

    Since this has been answered, I'll close this thread.
  15. Anna

    Account Deletion Request - Please delete my free hosting account.

    Account has been placed for termination and will be deleted shortly.
  16. Anna

    I want to remove my account from deletion queue

    tickets are found by logging into http://support.x10hosting.com with your forum user name and password. I closed that ticket, so in this case you don't need to do anything more. Your account will not be deleted.
  17. Anna

    I want to remove my account from deletion queue

    his thread for deletion request is escalated only because I re-opened it and escalated it properly
  18. Anna

    I want to remove my account from deletion queue

    This thread is not escalated.
  19. Anna

    I want to remove my account from deletion queue

    Do not start multiple threads. See your other for reply
  20. Anna

    I want to remove my account from deletion queue

    Please see your ticket instead of starting a new thread. Your account is not yet placed for termination as I asked for a confirmation from you that you have backups needed, which we always do unless it is stated clearly in the initial request. Since you seem to have changed your mind I'll go...
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