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Gonna escalate this as the community can not help on this one. You can see your ticket if you login to support.x10hosting.com with your forum user name and password, there's also a link in the colored bar above the first post. Please reply to the ticket with the following information: What are...

The first one did appear as to be escalated in the forums, but never appeared in the ticket system. The second was as mentioned only closed. Please do not click escalate as it does appear to not be working when you do. As xav0989 does say, only community advocate and higher can escalate all...

Account has been terminated

to avoid being suspended again, make sure you do login to the forums prior to unsuspension (or immediately after). If you do not do this your account may be flagged as inactive when the system runs its check for inactive accounts, and get placed back into suspension. An example: You unsuspend...

Looks as the account is up and running now.

does sound as your company blocks it, seeing as you say you can reach it when using a wireless that bypasses the company proxy.

Account is terminated.

your hosting account will be deleted shortly. Give it an hour or two before signing up for a new one, to allow the system to fully clear out all data and you should be able to sign up with the same information. Note that you don't need to, and nor should you, create a new forum account. Just...

since the suspension reason says contact admins, I'll escalate this into a ticket and see if I can find who placed the suspension. They'll be able to tell in more detail why it was suspended.

as long as you don't delete the folder itself, you can delete the content if you wanna start over with a new site. There's no reset button, we'd have to terminate the account, and then you'll need to create a new one if you want it back to as it were when you started. The files that were in...

guessing you refer to sites hosted with us? If the account holder is inactive, in other words don't login to the forums (here), for more then 31 days the account is flagged as inactive and gets suspended for that. The account holder then need to resolve the suspension within 10 days, otherwise...

there's a rather big difference between the paid service and the free service when it comes to availability and stability. The top reasons for the differences are: less accounts per server = more resources per user less abusive users (not a lot would pay and then abuse the service) = more...

You'll probably need to go through sign ups again, as there's no record of the account in the system. If you run into any problems doing that please post back.

No.

I'm gonna escalate this into ticket area. Reply there with the following and we'll sort an account for you manually. cPanel name: max 8 chars. domain: contact e-mail: Mark here if you agree to TOS ( ) Default lanaguage: Allowed are English, Spanish and French.

unsuspended. Should unlock shortly

@danielx386: As staff member we request to be put on vacation when we're gonna be gone a few days, and a forum admin marks us as on vacation with green text, so the users know who they can expect an answer from or not

the rule actually allows you to use 25% of the CPU for a limited period of time. I'd say that's not very low. Consider the fact that there's a rather large number of accounts on each server, if we didn't limit this in some way, how well do you think the accounts would work? I have unsuspended...

The same rules do apply to everyone, and you did agree to them when you signed up for an account. It's even stated in the TOS that it is a permanent suspension:

yes, boru seem a bit unhappy at the moment, we're looking into it.