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  1. Anna

    Lost my account???

    what is/was your cPanel name? Please note suspension for inactivity is not the only suspension reason that eventually can get your account terminated.
  2. Anna

    susbended account

    Closed as it is resolved in the other thread.
  3. Anna

    @td2009 Oh yes, I saw the flags. And I also saw that you are using Google translate service for...

    @td2009 Oh yes, I saw the flags. And I also saw that you are using Google translate service for your translation, which is prohibited and thus your account is still in violation of TOS.
  4. Anna

    paid account

    All add ons of this kind is applied manually, so time differs a bit. I'll escalate this into the ticket area so an admin can deal with this.
  5. Anna

    unsuspension

    You are suspended for unsupported language, which is part of our zero tolerance policy. Your account will remain suspended.
  6. Anna

    My Account is suspended

    Your account looks unsuspended to me. The requirement to keep the account active is to login here at the forums at least once every 31 days. It's recommended to spend a few minutes to check if there's anything new in "News and Announcements" and "Services Alerts"
  7. Anna

    @gsonline: Yes, they have to confirm the friendship to show as friends on profile.

    @gsonline: Yes, they have to confirm the friendship to show as friends on profile.
  8. Anna

    My Hosting Account is Suspended

    I have unsuspended you, please make sure to check and sort what could be the cause as soon as possible.
  9. Anna

    Why is my account BLOCKED!?!

    Probably because it had not been picked up by scanners yet. Thanks for reporting, I'll check it out and take necessary actions.
  10. Anna

    other language

    No, same rules apply to all users. If your primary language is NOT English, Spanish or French there must be a full and accurate translation into one of those languages available at all times.
  11. Anna

    Ad code issue

    As long as the codes are actually in the source code of the page, you should be fine in that regards. Why they do not show I have no answer to though.
  12. Anna

    Why is my account BLOCKED!?!

    Do you have a valid license for vBulletin? vBulletin is NOT a free forum software, it is one you need to purchase a license for.
  13. Anna

    146d0b65195e

    Please don't suggest a user to pm Corey (or any other staff member, most of us only accepts pm's when we explicitly ask a user to send one). If he really wants to take it up with administration it should be done by escalating the thread into a ticket. However with the zero tolerance policy we...
  14. Anna

    Premium hosting question

    The premium accounts comes with an uptime guarantee, and due to the fact there's less users per server, and that paying clients are less likely to abuse the service the paid servers are far more stable. To upgrade you first sign up for the new premium account, once it's all up and running you...
  15. Anna

    Premium hosting question

    yes, the servers holding premium accounts are different from the servers holding free accounts. On the servers for premium accounts you only share with other premium users, which is a significantly lower number per server then the free accounts have.
  16. Anna

    Count to 200

    Re: Count to 50 suppose you start getting to far again... better put y'all back to 0 :)
  17. Anna

    Account suspension - 8F9AD9469D53

    Since your site doesn't seem to be on your main domain, it would be wise to create a redirect on that to the actual site.
  18. Anna

    Alternate cpanel URL?

    oddly enough it does work for me on my free test account. And it has for a few months. I have also suggested that previously as an alternative and so far no one has said it doesn't work for them... I just tested again, I can login just fine on my free account using...
  19. Anna

    suspention

    This has been sorted over irc. The user name he gave was found to be terminated. Closing thread.
  20. Anna

    delete all my account

    Please confirm that you have all backups you need, before we terminate the account. Once it's terminated no data can be retrieved.
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