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  1. Anna

    cannot open cpanel

    you could try using http://cpanel.yourdomain.com, where you switch yourdomain.com for the actual domain you have as your main domain
  2. Anna

    I can't reactivate my hosting account

    The account merlino were terminated on November 4th after being in a suspended state for more then 10 days. If you wish you are welcome to sign up for a new account.
  3. Anna

    cant log into account panel

    You're right it's not deleted. However that account is NOT linked to the forum account you currently use. It's linked to thedemon87, which is the forum account you should be logging in here with to keep the account active (it's currently suspended for inactivity caused by not using the correct...
  4. Anna

    cant log into account panel

    there's no hosting account linked to your current forum account. If you have been inactive for a long period it may have been deleted. To find out for sure what's going on we need to know your cPanel name.
  5. Anna

    Unsuspension request

    I have unsuspended your account.
  6. Anna

    Account Suspensions

    Looks like your account is up and running nowl Note that the login requirement was changed to once every 31 days not long ago.
  7. Anna

    Account is Inactive?

    Your account seem to be created now.
  8. Anna

    Account Deletion Request - Please delete my free hosting account.

    I have placed your account for termination and it will be deleted shortly. Unless you run into any problems during sign-up when you want to come back you would not need to open a ticket. Just make sure to put in the details of this forum account when asked to link it.
  9. Anna

    Why my account is suspended???

    That probably means there's something Corey wants you to explain or that there's some serious issues going on. I'll escalate this to a ticket and ask him to have a look when he can.
  10. Anna

    Unsuspension Request

    There's no hosting account associated with the forum account you are currently using, it may already have been terminated after being suspended for a period of time (or you are posting with the wrong forum account). Rapdileech is a breach of TOS that fall under the zero tolerance policy, so the...
  11. Anna

    help me, please!

    I see that your suspension reason is inactivity. You are able to unsuspend your self through account panel, log in withe the forum account linked to the hosting account and click suspension reports. It is a requirement that you login to the forums at least once every 31 days. Only logins with...
  12. Anna

    Cronjobs

    Your account is not suspended currently. If you have more then one cron job, make sure they don't overlap at some point giving the gap in between being less then 5 minutes.
  13. Anna

    my free hosting account / no emails at all

    There doesn't seem to be a link to any hosting account with your forum account. What user name did you sign up for? You should have gotten the confirmation e-mail pretty much right away, though as stated the actual creation might take a bit longer. Since you have not gotten the confirmation...
  14. Anna

    My Website not contain any nulled scripts, But my account is suspended

    Your suspension reason was "No site" and not for "nulled scripts". I have unsuspended your account. I'd recommend that you place an index file in your public_html folder with links to your site, or place a redirect to the folder you have your site in (I'm guessing you are using an add on domain...
  15. Anna

    Help with site!

    where did you actually install Joomla? To get rid of that listing you'll need to have an index file in your public_html folder (index.htm, index.html or index.php)
  16. Anna

    Account suspended

    We take the use of nulled scripts seriously, further more that does fall under our zero tolerance policy. Your account will remain suspended.
  17. Anna

    Suspended Account

    Your account should now be fully unlocked.
  18. Anna

    High CPU Issue

    I have unsuspended your account, it should be fully unlocked shortly.
  19. Anna

    Account suspension for excessive cron jobs

    I have unsuspended your account, please change the cron settings so they run with at least 5 minutes apart
  20. Anna

    Account Suspension

    Due to the suspension reason you will not be unsuspended.
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