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what is your cPanel name? The forum account you are currently using is not associated with any hosting account.

@td2009 No, starting December 1st that will not be a valid option. You can read about the language rule here: http://forums.x10hosting.com/news-announcements/105026-language-rule.html

I checked our termination reports, and I found an account with the name mthames that was terminated on October 10th. As mentioned, you can sign up for a new account if you wish.

I did a lookup on your domain, and it appears to not be using our name servers. This is what was reported by the lookup tool: DNS servers NS.CO.CC 114.207.246.170 NS1.CO.CC 58.121.85.222 NS2.CO.CC 116.124.128.227 NS3.CO.CC 118.219.232.169 If you recently did the change, note that it...

That is because all support requests are routed through forum first. That's how the system works. If the community can not assist they can escalate the thread into ticket system, but tickets can not be directly created.

To do that I need to know what the account is, and since it wasn't fully created it would help knowing what domain you tried signing up for in order to go in and manually release that back. Also if the account never created, usually the domain and such things are released back after a little...

If you tell us your cPanel name, we can check what has happened. But as gsonline said, there's no linked hosting account associated with your current forum account and the most common reason is that the hosting has been terminated. When were the last time you visited your site and checked...

@td2009: The translation is not for me only, it has to be accessible for all staff and visitors of you site, basically you need to set up an English mirror site. Somewhere on you site there needs to be a link to the version in English so anyone can find the translation.

Currently, no we're not looking for staff. Even if we were there are some requirements you'd need to meet first, like having x number of posts and being an active member of the community. You can read about the various user groups here...

Using nulled scripts is both against TOS and an illegal act, which means your account will not be unsuspended. We have zero tolerance against using illegal scripts, or otherwise placing illegal content on our servers

Just a quick note, not all have their sub domain as user name. Correct information would be: FTP host is your main domain. Seeing that you have chosen harvestfaith.co.cc as your main domain, you'd need to configure that through your account at co.cc first, the recommended option would be...

I have unsuspended your account. Unfortunately I can not unsuspend only parts of the account. This is from the logs just prior to you getting suspended: /inplace_editlink.php?ID=4083&mode=active&TB_iframe=true&height=100&width=250 It does seem that the issue is within your inplace_editlink.php...

I checked that user name and I found a record of it being terminated on November 14th. There is unfortunately no back-ups to retrieve, when an account is deleted, so is all data.

Do you have localhost as the database host?

You might wanna try putting height:100% in the body element, the main_text can never be higher then it's surrounding element, in this case the body

@td2009 Any written text on your account needs to be translated, in short you need a mirror site that is in English, Spanish or French, where there's an easy to find link to that mirror site.

I have unsuspended your account, please sort the translation as soon as possible. We will check back in a few days to review your site again.

Yes, if you wanna use our service, everything needs to be translated so we can understand what your site is about when reviewing it. No exceptions are made to this rule. I have unsuspended your account, and will check back in a few days to review your site again.

Re: Suspended for unsupported language - whats the cheapest upgrade to allow my langu oh.. that wasn't there when I signed up. I will try and get a hold of an admin for you as I don't access anything on the premium side of x10hosting.

Starting December 1st this will be part of the zero tolerance policy, but for now you can be unsuspended IF you promise to provide an easy accessible full translation of your site in one of the following languages: English, Spanish or French. Note that using automated on the fly translation...