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  1. Anna

    what is wrong with my accounts

    no accounts are identified through their e-mail address, I would need the user names. If you are talking about forum accounts, they are never deleted. The problem is that you are currently not using the forum account that is associated with your hosting account, you need to use the forum...
  2. Anna

    Suspension - No site?

    No problem Since this has been solved, I'll close the thread.
  3. Anna

    what is wrong with my accounts

    the hosting account wisdom is linked to the forum account 31master. You need to use as user name for your account panel. You should also at all times use that forum account for support requests.
  4. Anna

    what is wrong with my accounts

    I can not link your cPanel account to your Forum account without knowing what it is. I can in fact do very little without that information, as all I can see right now is your forum account, and that appears to be working. e-mail addresses are never used to identify account. Further more you are...
  5. Anna

    login

    Where are you trying to login at? If you try to login at cPanel, it appears as you don't have an hosting account, there's none linked to the forum account you are currently using.
  6. Anna

    what is wrong with my accounts

    what is your cPanel name? The account panel only works if you have the hosting account linked to the forum account you try to login there with.
  7. Anna

    Co.cc

    the name servers are ns1.x10hosting.com and ns2.x10hosting.com
  8. Anna

    Hosting Account's Suspension

    I have unsuspended your account. If it would happen again, we'll investigate this further, but my guess is that you removed a lot in a short time frame which lead usage to be high for an extended period of time.
  9. Anna

    help help

    You really should be more informative then that :) I'm guessing you wonder about your suspension. You were suspended for "no site". I did review your account, and although you do seem to have a site, it's not in one of the allowed languages (English, Spanish or French). It does appear that...
  10. Anna

    Suspended for unsupported language - whats the cheapest upgrade to allow my language

    Re: Suspended for unsupported language - whats the cheapest upgrade to allow my langu You can have any language you want as main language on a free account, as long as there at all times is a full translation into one of the allowed languages available. If this is not an option for you, the...
  11. Anna

    what is wrong with my accounts

    There's currently no hosting account associated with your forum account. If you haven't been active for a while it may have been terminated as an inactive account. When did you last successfully use it? And do you have any idea what your cPanel user name might have been (it consists of max 8...
  12. Anna

    Account seems inactive BUT

    for cPanel your user name is: scoobydo Address: http://stoli.x10hosting.com:2082 (or your maindomain followed with :2082 to specify port). If you are unsure of the password you can reset it through account panel (http://x10hosting.com/panel.php)
  13. Anna

    Account Suspended for Wrong Language?!?

    I have reviewed your site. I do believe that the suspension was a mistake, or rather that the one doing the review did a very strict interpretation of the rule. There are some passages on your site in Arabic (at least that is my guess, correct me if I'm wrong), which is accepted since the main...
  14. Anna

    Request for account activation

    I have checked, and the account ajinsunt was terminated on November 20th after being in a suspended state for more then 10 days.
  15. Anna

    Account Suspension: No Site

    cPanel is not accessible when you are suspended. In TOS it is stated that each user should have a site/personal page up within 1 week. I have unsuspended your account, please sort this as soon as possible.
  16. Anna

    Suspension

    to have it automatically load when entering your URL, you should have your main paged named index.htm I have unsuspended your account, please sort this as soon as possible
  17. Anna

    Account Suspended for Wrong Language?!? Part 2

    I'll close this thread. please use the one first thread you made for this matter.
  18. Anna

    I need my acc

    Due to the nature of the offense your account can not be unsuspended. Nulled scripts are not allowed, you were caught using a nulled vBulletin. We have zero tolerance on these matters. If you in fact do have a valid license and feel the suspension is a mistake you need to provide proof of the...
  19. Anna

    I can't Login to Panel!

    what panel are you referring to? cPanel (yourdomain.com:2082) or Account Panel (x10hosting.com/panel.php)
  20. Anna

    west bengal

    Due to the nature of your suspension, I can not unsuspend you. Copyright infringement is part of our zero tolerance policy.
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