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  1. Anna

    Could you please send me a more detailed traffic or bandwidth report of my website?

    Re: Could you please send me a more detailed traffic or bandwidth report of my websit It is known that the one in account panel is showing the wrong number, currently that does not have the highest priority though to sort as there's a way to find the correct usage in cPanel.
  2. Anna

    Could you please send me a more detailed traffic or bandwidth report of my website?

    Re: Could you please send me a more detailed traffic or bandwidth report of my websit As far as I know there's been no changes at all in that regards. It is possible that the number of files that you do place in that compressed archive has grown larger and thus demanding more resources to process.
  3. Anna

    Cornjob Setting

    yes, you could do because every other time the 90 minute cron and the hourly cron would both be running on the hour. Although I honestly have no idea if setting it to 90 is even possible, I figured it to be interperated as such as the first number (90 in your case) would be read as 90 minutes...
  4. Anna

    Is this hosting plan on x10hosting frontpage true?

    You can see how the resource "rule" is here: http://forums.x10hosting.com/news-announcements/99095-resource-usage-monitoring.html
  5. Anna

    Unsuspension Request for high resource usage

    As long as you don't try to compress your entire public_html folder at once I believe it would be possible to do a backup without hitting the resource limit. Another question: Do you need to back up all files each time? For me, using wordpress, it is basically only necessary to download a back...
  6. Anna

    Is this hosting plan on x10hosting frontpage true?

    It's not the bandwidth that is his issue. The CPU, ram and allowed concurrent processes are the same on all free plans, which includes the ad-enhanced ones.
  7. Anna

    Unsuspension Request for high resource usage

    It usually works well to compress and download, as long as the amount of files is not substantial. As mentioned using an ftp client and download your files is one option, just make sure to not use multiple connections, recommended is to have it limited to 1. You could possibly try making...
  8. Anna

    Unsuspension Request for high resource usage

    If you have a lot files in that directory, it would consume a lot resources to compress them all at once.
  9. Anna

    Unsuspension Request for high resource usage

    Yes, I did notice you got suspended again, and yes I did see that it appears to be due to compressing files in file manager. I have asked an admin to take a closer look, maybe he can find something I'm missing.
  10. Anna

    not recieving validation email

    I ran a small check on your main domain. It doesn't even appear to be pointing on our server currently. You should configure the domain to use our name servers: ns1.x10hosting.com and ns2.x10hosting.com
  11. Anna

    not recieving validation email

    I can not simply move the account, I do not have the access level. It's also not part of the policy to move accounts to a new server. I will however check with a server tech if there's anything going on with starka server.
  12. Anna

    High Resource Suspension Issue

    Hello, logs indicate it's something to do with your forum, right on the index page. Do you happen to have a shoutbox on there? If that is the case that's probably what is causing it. I have unsuspended you.
  13. Anna

    Hosting Account's Suspension

    I have unsuspended your account. I did check the logs as well, and it does look it's indeed caused by the deletion. It's the CPU going rather high, using just over 80% of one CPU during execution of one process...
  14. Anna

    what is wrong with my accounts

    you're welcome.
  15. Anna

    not recieving validation email

    You do realize you could just as well end up on Starka with the new account as well? I can delete the other account if you want. Note that all support requests regarding the new account will need to be directed through the forum account associated with it.
  16. Anna

    How do I get the server pointed at my page?

    what is the domain you are having trouble with? Is it added as parked or add-on domain in cPanel?
  17. Anna

    not recieving validation email

    You are only allowed one free account, and there's currently one linked with your forum account that does appear to be fully functional.
  18. Anna

    what is wrong with my accounts

    yes, you can. Just add the second as an addon domain if you don't want it to point to the same as your main domain.
  19. Anna

    what is wrong with my accounts

    mastermw is not linked to any hosting account. Note that in order to avoid being suspended for inactivity you will need to visit the forums with the 31master account at least once every 31 days.
  20. Anna

    Suspended for unsupported language - whats the cheapest upgrade to allow my language

    Re: Suspended for unsupported language - whats the cheapest upgrade to allow my langu chose the option that says "I want a free subdomain" Once you have gone through sign-up and all is up and running on your new account, you can submit a ticket through the client area you will get a access to...
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