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One of the more common reasons for a http error 500 is due to php version. All accounts are by default put on 7.2 after the migration to DirectAdmin. If you rely on an extension that is not part of the default setup, or are using the older mysql extension that has been replaced by mysqli and...

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...

Took a look, and by the looks your account got corrupted in the transfers, DirectAdmin does not fully recognize the user, although it does exist. Sending this to head admin for re-transfer as that is the best solution in your case.

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...

The account have now been restored.

The account have now been restored.

The account have now been restored.

Prime is a long gone feature, you got it as part of the Illuminated package when you signed up, now it is just a forum status that gives you access to a bit more then the regular user. Your account have now been restored.

With DirectAdmin, all accounts where switched to php version 7.2 by default. This is a common cause if you for instance have an older script that rely on the mysql extensions (which is removed and replaced with mysqli and PDO). It could also be you need a sepcific extension enabled that is not...

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...

I spoke briefly with head admin last night, COVID-19 have forced him to rearrange the resources a bit, leaving the free hosting fairly low down on the priority list (our paid services gets priority). Although x10 it self is not as affected but some of our vendors and customers are. He said he'd...

I spoke briefly with head admin last night, COVID-19 have forced him to rearrange the resources a bit, leaving the free hosting fairly low down on the priority list (our paid services gets priority). Although x10 it self is not as affected but some of our vendors and customers are. He said he'd...

There is a link under "MySQL Management", it's an image link to the left of the option to create a database. The one under "Extra Features" was removed as that more often then not failed the automatic login and thus prompting for username and password, which confused a lot of users.

crons do run under another user then apache which could be why it works through crons. Keep in mind that any cron jobs need to be at least 5 minutes apart on free hosting, this applies if you have more then on running as well, if they collide at some point they may not run at all.

Yeah, I spoke to Corey about the backend last night, with all going on right now with the Corona virus he had to shift resources a bit so it had to be pushed back a bit. He said the backend is mostly ready but that he wanted to wait with launch until he was sure he'd have some time on his hand...

I have increased your diskspace. @garrettroyce I will absolutely do a larger jump if they got reduced space in the migration process, which was the case here (many had their space reduced actually due to all now being on the same hosting package).

Sitebuilder will not be available, for much of the same reasons that we had to move from cpanel to DirectAdmin. We did have a grandfathered price for the sitebuilder under cPanel, but wasn't able to stay on that with the new servers. There is a sitebuilder within Softacluos though, not sure how...

I spoke briefly with head admin last night, COVID-19 have forced him to rearrange the resources a bit, leaving the free hosting fairly low down on the priority list (our paid services gets priority). Although x10 it self is not as affected but some of our vendors and customers are. He said he'd...