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We have no way of billing you unless their is an active sub via the PayPal account itself ( on your end) therefore, you still had an active agreement with us. I can see you had been refunded last year ; 6/4/2025. There is no charge in our system for 2026 from our actual billing. Therefore, this...

I do apologize for the overlooking of what should be there! I have now increased it with an extra for this issue along with some more space for now!

This service has been restored. Please note we can see this happens often. Please make sure you are watching your email and accessing your service once every 45 days. If this is an issue you can upgrade to our yearly starter plan which allows us to disable the login requirement for you. Please...

I am not sure where the username you are providing is coming from. However, checking your storage space we see seveal media and videos that may not relate to the site. The site using the most almost 80% of the usage is found : vmgpro.dpdns.org can you clarify its usage?

I have increased this to an actual 5 for you.

Please re-attempt one more time.

Lets try this one more time and let us know the results.

Can you kindly re-attempt this?

Your account is pending removal in the next 72 hours.

Server is stable and online at this time. I can see there was a roughly ~30 min downtime and this came up shortly after.

Can you re-attempt access?

Can you re-attempt access?

Can you kindly re-attempt access?

There are no known blocks on the account and the error code is no longer valid. Can you re-attempt access? Note this is only for your single account

Can you please re-attempt access?

We have increased your available storage space based on this request.

The issue is you had this domain assigned 3 other times with our service. The DNS record still existed in our meta data. Other hosts that are not our company would not impact service here. At this time I have removed the DNS entry for you and you should be able to sign up for a new service again.

I am sorry you having intermittent issues with the service. I can see that x13 the server you are hosted on may have had some hiccups on the backend that caused the slow response time from your panel. Can you monitor the status now and let us know if you see any current issues happening?

Please remove the mail domain ASAP. If not the system will automatically re-suspend this. You should have access to the service in the next 1-2 hours after this update.

We have confirmed this issue was resolved and updated several months ago. However, we have audited our online presence and see you have left a very negative public review on trust pilot and possibly others regarding this issue. We are requesting you remove that review to prevent us from having...