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x10 has obviously been the subject of hacks recently because this is the third account I know of that's been shut down due to "bad files". The security here is weak apparently and x10 should do more to protect legit users but that aside, the process to appeal is now broken. When I click to open...

A year late - but just confirming you changed the expiry date in the above? So: <filesMatch "\.(html|htm|js|css)$"> FileETag None <ifModule mod_headers.c> Header unset ETag Header set Cache-Control "max-age=0, no-cache, no-store, must-revalidate" Header set Pragma "no-cache" Header set Expires...

Thanks - I did read something about a plan revision but I would expect the existing plans to continue until the new ones are ready. Guess not!

There's apparently no longer a way to renew or upgrade to Prime. That's fine, but there should be some sort of announcement or information about it being discontinued if that's the case. It seems odd to ignore people that want to pay for the service.

When I save a change, redirected to the url in title (page not found) and nothing is saved. Deactivated all plug ins Switched to default theme Updated WP to 4.2.2 It appears to be a server issue. Was php updated recently?

Sharky - I'm just opening the site and within minutes I get the "disabled" page. Angus - yes, could be. I'll disable plug ins and see what happens.

This is getting tiresome - I visit the site once and immediately get locked out - 3 days in a row. I recently tested out some weather feeds which may be driving up resource usage, but if that's the case the quota needs to be increased.

Hey Corey - Thanks a bunch. Yes everything has been restored! I think the site owner panicked when the site went down due to the Illuminated move and deleted domains without realizing the implications.

Dead-i was looking earlier - since then both site installs have disappeared from the Illuminated server. They were supposedly moved a week or so ago which is what caused the problem.

Nope - now there's no public html directory or any sign of either site. This is turning into a disaster.

Thanks - can access cpanel again and see the domain is associated correctly. There's another site in a directory in the account that is working fine but dirinc.us just gets: "This website is temporarily unavailable, please try again later." Any other ideas what's wrong? this sub domain works so...

...and now there's a loop on cpanel. Log in, get the cpanel log in page which redirects back to the https://illuminated.x10hosting.com:2083/cpsessxxx page. Click change theme, cpanel log in etc. My guess is the association with domain names has been lost but not being able to get into cpanel, I...

Thanks for the quick response. I have come across the caching issue and did add code to the .htaccess file - not that exact code you mentioned but something that's worked for me before.

Trying to help a friend sort out a WordPress site outage. Weird issues; When I look at the themes folder via ftp, one theme is different from what shows in cpanel: FTP: theme 1, theme 2. File Manager: theme 1, theme 3 Changes I make in ftp don't show up in cpanel. I uploaded a default 2014 theme...

Yep it's x04, and the new tab option didn't work. But when I switched to basic and then back to cpanel x3, the new tab options appends this to the url which does work: ?dir=public_html%2Fwp&showhidden=1

The above .htaccess solution from Dead-i doesn't seem to work. Try adding this: ExpiresActive On ExpiresDefault A1 Header append Cache-Control must-revalidate

Another user didn't check "show hidden files" and clicking "reset all interface settings" does nothing. Adding this to the url "&showhidden=1&saveoption=1" works but I need hidden files to always show. It has to be possible?

Except they're contstantly running deals on new registrations, like this: Special Savings! $1.49 .COMs now at GoDaddy! And for renewals, you should use a coupon. I've never paid more than $8 for a GD domain. My experience with their support has always been surprisingly good - they are easy to...

Go Daddy You never pay inflated prices: they have cheap deals for first year, then look for a coupon for renewals. And their support is probably the best.

I would only add for xtremeph that harping on about a problem that's already been acknowledged isn't a good use of your time. I've used a lot of free hosts and I urge you to try them out - most don't even respond to forum comments. Yes, quite a few sites were having significant issues but at...