403 Forbidden

[asasin]

Hi i have a site running oxwall community software and this site has been active a while however recently (past week or so) every time i try to add a video using the oxwall embed video feature i get

Forbidden
You don't have permission to access /video/add/index/ on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

i contacted oxwall and they have said contact the hosting

 

[Dead-i]

Hi asasin,

The hosting account associated with the forum account "asasin" appears to be on x10Premium's hosting. Is this an x10Premium account? If so, please open a ticket there instead, and I'm sure a member of our x10Premium support team will be willing to help.

https://clients.x10hosting.com/

Thank you,

 

[asasin]

hi no i used to have premium but went back to free hosting

 

[Dead-i]

Hi,

In that case, please could I have your free hosting account's cPanel username, or something I can use to identify your account.

Thank you,

 

[asasin]

hitterb2 is the username

 

[Dead-i]

Hi,

Please could you provide a full URL to the page that is throwing this error message?

Thank you,

 

[asasin]

http://www.thejanetdevlinfanclub.com/video/add/index/ after submitting a form with a embed code for a youtube video

 

[asasin]

you wont be able to view the page because of how the software works only registered members of the site can see it

 

[asasin]

hi i have searched a few forums and a lot of people are saying it is because of mod_security and that it needs to be disabled

 

[asasin]

i have seeked help from oxwall community software and they have said i need to ask you to disable mod_security

 

[caftpx10]

There was this .htaccess code posted in the forum in some thread. A simple search or scroll should get you there. Not sure if it would work for this situation.
I doubt mod_security would get removed as it's there for well.. security.

 

[asasin]

i did try the code and it just throws a 500 internal error

 

[asasin]

hi
i have this problem http://community.x10hosting.com/threads/403-forbidden.195555/ and from what i see on other threads and on the software's forum the only way to solve is to disable mod_security please could u do this

thanks
kieron

Moderator Edit: Threads merged. Please stick to one thread.

 

[Dead-i]

Hi asasin,

I can't see any recent blocks by ModSecurity on your account, suggesting that this may not be an issue with mod_security. Are your file permissions correct?

Just to clarify, we do not allow for accounts to individually disable mod_security at this time. We are tweaking mod_security's rules, however, if some are a bit strict.

Thank you,

 

[asasin]

all the permissions were fine and my site worked perfect until the security stuff were added a week or so ago since then i cant use the features on my site and in the community forum for oxwall there are loads of people saying it is because of this issue

 

[asasin]

and im not quite sure what rule is causing the issue i know that it is the same issue happening to this person who also runs oxwall http://community.x10hosting.com/threads/login-problem.195529/#post-937821

 

[asasin]

if you would like to reproduce this error go to http://www.thejanetdevlinfanclub.com/video/add/index/ click sign in at top and enter "testuser" (without speech marks) for both username and password and try adding any youtube video using the embed code and a test title click add at bottom of page then errror will happen

 

[Ohso]

Looks like mod_security? is not allowing iframes to be posted...


I was testing my own anti spam script and I get the same deal as you when mentioning the little blue pill on a test post.

 

[asasin]

a lot of ex x10hosting customers usig oxwall have had to change hosts and i dont want to do that because i like x10 but may have it if i cant find a solution

 

[leafypiggy]

Hi,

I'm looking into this. The 403 error is due to mod_security blocking iframe html tags.